Outpatient Services (Administrative Officer Level 3) Ambulatory Care Business Unit
Employment Type: Permanent Full Time, 38 hours per week
Position Classification: Administrative Officer Level 3
Remuneration: $68,338 - $70,468 per annum + Annual Leave Loading + 11.5% Superannuation
Location: Concord Repatriation General Hospital
Requisition ID: REQ570010
At Concord Hospital, compassion is at the heart of everything we do. Our dedicated team is committed to providing personalized care that supports and uplifts every patient. Here, you're not just a number; you're part of our community, and we’re here to help you on your journey to health and healing. Experience the warmth of truly caring healthcare!.
About the Role
The administrative duties for managing the patient journey in outpatient services include:
- Patient Journey Management: Oversee all stages from initial contact to discharge, ensuring efficient processing of paperwork, inquiries, referrals, bookings, and billing.
- Administrative Support: Provide assistance in outpatient clinics through:
- Registration and appointment scheduling/cancellations.
- Arranging interpreter or transport services.
- Data entry and clinical documentation management.
- Recording meeting minutes and managing diaries.
- Coordinating correspondence and ensuring timely actions.
For more information, please view the Position Description
Applicants must be flexible to work the following shifts in the Ambulatory Care Business Unit:
0700-1530, 0730-1600, 0800-1630, 0830-1700.
The Benefits
- Accrued Day Off each month, paid Parental Leave & Annual Leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus
- Access to free courses, qualifications and coaching via Sydney Education
- Access to confidential EAP counselling for staff and their families
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport, and free telehealth nutrition and wellness resources from qualified professionals.
- Access to Concord Hospital staff gym at discounted rates.
For more information about other benefits, please visit SLHD Benefits
Working for Sydney Local Health District - NSW Health
This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015).
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/
Sydney Local Health District is committed to implementing the Child Safe Standards.
To further connect with us, check us out on LinkedIn.
For enquiries, please contact Lauren Whittaker via email at Lauren.Whittaker@health.nsw.gov.au.
Join the team enriching health in millions of ways every day, apply now!
Applications Close: 25 April 2025
For Applicant Support and Information, visit ‘Applicant Information’
