Clinical Support Officer

• Role title:  Clinical Support Officer (CSO)

• Role type:  Permanent, Full-Time

• Role grade: Administration Officer Level 4 (Year1-2)

• Department and location:  Clinical Trials & Contract Pathology Unit (SydPath Pathology), St Vincent’s Hospital, Darlinghurst

• Salary $ 72,285.45-$ 73,940.16+ super+salary packaging

Better and fairer care.  Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. 
 

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. 

About the role

We are looking for a highly motivated Clinical Support Officer to join our team and play a key role in supporting clinical trials. You will help ensure smooth operations, troubleshoot issues, manage trial specimens, and maintain data integrity. If you’re an organized, detail-oriented communicator with a passion for clinical research, we want to hear from you!

Key Responsibilities:

• Provide troubleshooting support for clinical trials, specimen handling, and data entry across the Clinical Trials Unit (CPU) and SydPath.
• Assist in the triaging, processing, and data entry of clinical trial specimens, ensuring accuracy and efficiency.
• Perform daily data quality checks on sample requests and storage.
• Communicate with clinical trial sites to confirm data, request results, and manage reports.
• Manage PK/PD frozen sample storage and oversee shipments on a weekly and monthly basis.
• Ensure compliance with ISO 15189 and Good Clinical Practice (GCP) standards.
• Work a rotating roster, including afternoons and weekends, to support ongoing clinical trial needs.

About you

We are looking for a dedicated and skilled Clinical Support Officer who is passionate about clinical trials and delivering high-quality support. The ideal candidate will have a blend of technical qualifications and hands-on experience, with the ability to manage multiple tasks efficiently. If you’re proactive, resourceful, and thrive in a collaborative environment, we want you to join our team!

What We’re Looking For:

• Relevant Technical Qualifications: A qualification such as a Pathology Technician’s Certificate or Associate Diploma in Medical Technology, plus relevant experience in clinical or laboratory settings.
• Clinical Trials Experience: Previous exposure to clinical trials and knowledge of the processes involved.
• Sample Shipment Knowledge: Experience in shipping diagnostic and infectious samples, with Dangerous Goods certification being highly desirable.
• Time Management Skills: Strong ability to manage time effectively and prioritize tasks in a fast-paced environment.
• Problem Solving & Troubleshooting: Excellent problem-solving abilities to address issues as they arise.
• PC Proficiency & Teamwork: Strong computer skills and the ability to work independently and within a team.

If you meet these qualities and are ready to make a meaningful impact in clinical research, we encourage you to apply!

Why work at St Vincent’s?

• Join us on our mission to provide care to all, including the most at-risk people in our community
• Discounted access to many gyms for you and your family with Fitness Passport
• Access to discounted private health insurance with Medibank
• Access to a government salary sacrifice program.  Make a proportion of your salary tax-free
• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent’s hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location
• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
• A place of expert clinical care for at-risk people
• Closely partnered with universities & affiliated research institutes, many of which are located on-campus
• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health 

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How to apply

The closing date for applications is 24 March 2025.

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role.

Respectfully, this role is not open to recruitment agencies.

For more information, and to apply please click