REQ131264 Requisition #
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 4 
Remuneration: $63,219.03 - $64,742.13
Hours Per Week: 38
Requisition ID: REQ131264
Application Close: 24th October 2019

Together, Achieving Better Health


Nepean Blue Mountains Local Health District will drive innovation and excellence in health service delivery that provides safe, equitable, high quality, accessible, timely and efficient services that are responsive to the needs of patients and the community

Nepean Blue Mountains Local Health District is an Equal Opportunity Employer and actively encourages diversity and inclusion within our workforce.  We encourage applications from Aboriginal and/or Torres Strait Islander people, people with disabilities, and people from culturally and linguistically diverse backgrounds.


About the Role


Provide a customer focused, information, interview and liaison service for patients and staff of Nepean Hospital to support patient election choices, maximise patient fee revenue and cash flow, and ensure admitted patient financial records are complete and compliant with the National Healthcare Agreement, NSW Health and local LHD policies and procedures


About Nepean Blue Mountains Local Health District

The Nepean Blue Mountains Local Health District provides world-class clinical care, research and innovation, and is committed to providing a workplace culture that values and promotes the growth of high performing teams and individuals.  We are passionate about the work we do, and are committed to improving the health of our local community and enhancing the experience of all our patients. 


See why people like you join our local health district – and welcome to the family!  https://www.youtube.com/watch?v=W2FVDzrwYZI

To check out our diverse workforce and see some of our recent innovative and community-focused achievements, browse our YouTube channel: https://www.youtube.com/channel/UC8ZhAGF38E10CN2upBndvfA

If you would like more information about our Local Health district, please visit our website: http://www.nbmlhd.health.nsw.gov.au/


About Applying

If you read this and think “Wow – that’s me!” then please review the position description and selection criteria for the role.  You will need to submit an application electronically by clicking on the “Apply Now” button.  So that we truly understand how perfect you are for this role, please ensure that you detail your experience, skills, knowledge and any other relevant information by responding to each selection criteria.


To apply, you need to be an Australian citizen, permanent resident or hold an appropriate work visa.

Selection Criteria to be addressed:

  1. Exceptional customer service, verbal communication and negotiation skills and ability to have difficult conversations with patients and their families.
  2. Willingness and ability to work a 7 day rotating roster with demonstrated ability to be flexible
  3. Accurate word processing skills and demonstrated competent use of computer programs including, Word, Excel and electronic patient records
  4. Ability to work independently and problem solve with limited guidance
  5. Demonstrated high level organisational skills and ability to prioritise competing demands, with minimal direction, to ensure timely completion of all work
  6. Demonstrated ability to write clear and accurate documentation and correspondence
  7. Demonstrated accurate judgment in applying financial classifications, NSW revenue related policies and the principles of the Australian Health Care Agreement
  8. Ability to undertake documentation reviews and quality checks

Need more information? 
1) Click here for the
Position Description 
2) Find out more about
applying for this position
For role related queries or questions contact Tara Cribbin via email


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