Senior Systems Officer (Networks)

Position: Senior Systems Engineer (Networks)
Employment Type: Permanent Full-Time

• Flexible working options from our modern Chatswood office
• Attractive salary of $128,497.00 + 11.5% Super and annual leave loading
• Allocated day off per month, salary packaging, discounted fitness passport and more benefits!
• Join the team enriching health in millions of ways every day through digital innovation

Applications Close: 11:59pm, 18 June 2025

About Us - eHealth NSW
At eHealth NSW, we’re leading the digital transformation of Australia’s largest health system. As NSW Health’s digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.

Guided by a Cloud First Strategy, we’re harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia’s largest health organisation—alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.

About the Opportunity
As a Senior Systems Engineer of our Statewide Network Services – Data Centre Infrastructure team at eHealth NSW, you will help make a real difference in healthcare through managing our operational work around firewalls, F5, load balancer and Zscaler proxy. As part of this team there will be an expectation to provide on-call support on a rotational basis.

This role offers the opportunity to support Data Centres across NSW Health in collaboration with Product Owners and Principal Engineers, ensuring we deliver to customer expectations and business goals.

 In this role, you will:

• Participate in internal and external customer meetings to understand customer requests in collaboration with the Product Owner.
• Develop and contribute to an agile mindset within the team by carrying out daily stand ups as well as ‘lesson learnt’ meetings to stay ahead of operational issues.
• Help improve processes in the Change and Event management process, various performance characteristics and service delivery technical issues.
• Be a proactive problem solver to maintain system performance.
• Train and mentor other members of the team, maintaining up-to-date knowledge with current technology, to be able to assist other eHealth teams, Local Health Districts and Service Desk.

 This role is internally referred to as DC Infrastructure – Senior Support Engineer.

 About You
We are looking for someone who:

• Is experienced in network technologies including Scripting, GitOps, Wireless technologies, Solarwinds and Splunk, Gigamon, Firewall, Remote Access, Authentication Services, Automation, DNS, Load Balancing, Proxy and EVPN
• Is proactive in their approach to their work to contribute to document writing, problem analysis and resolution, and process improvement and uplift.
• Is adaptable and agile in their mindset and guide the team in a growth-mindset culture.
• Has experience improving processes, including change and event management methodologies.
• Can collaborate with cross-functional teams and various internal and external stakeholders.

Need more information?

• Position description
• Find out how we hire at eHealth NSW
• Check out our diversity and inclusion commitment
• Learn more about us at eHealth NSW

Working at eHealth
Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

• Flexible work options
• Professional growth and career development
• Allocated day off per month
• Salary packaging
• Various health and wellbeing programs to support our team

How to apply

Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we welcome their use, we’re eager to see your personality and get to know the person behind the application! 

For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor at Hayley.Cheng@health.nsw.gov.au or Hiring Manager Bradford Wright at Bradford.Wright@health.nsw.gov.au and quote REQ574681. 

Additional information 

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).