Administration Officer - Aged Care & Rehabilitation /VACs
Position Classification: Administration Officer Level 3
Location: Nepean Hospital
Remuneration: $68,338.79 - $70,468.72 per annum
Hours Per Week: 38
Requisition ID: REQ566797
Applications Close: 08/05/2025
With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed
and develop in your chosen career role.
About Us
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.
Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.
A new opportunity has become available to join our Virtual Aged Care Service (VACS) team as an Administration Officer. This position aims to provide effective and efficient frontline customer service to patients and clients attending clinics and to provide clerical support to clinical teams working in Aged Care and Rehabilitation Service.
This role is an essential part of the strategies to expand the service provision and assist the clinicians in managing referrals and capturing activity. Key to the incumbent's success is strong communication and customer management skills in order to represent the department in a professional manner. We invite you to take this next step in your career. Apply today!
Benefits available to eligible NBMLHD employees
- Accrued Day Off for full time staff
NBMLHD is committed to achieving a diverse workforce and is an Equal Opportunity Employer and actively encourages diversity and inclusion within our workforce. We encourage and welcome applications from people of diverse backgrounds including Aboriginal and Torres Strait Islanders; people living with disability; people from a Culturally and Linguistically Diverse (CALD) background; people who identify as LGBTQI+, people with a lived experience of mental health concerns and people of mature age.
NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.
For assistance with applying through the NSW Health Career Portal please click here.
What you will bring to the role:
- Demonstrated experience in a clinic setting including reception duties, phone enquiries, appointment scheduling and data entry
- Demonstrated effective customer service skills
- Excellent oral and written communication skills
- Demonstrated effective interpersonal skills
- Demonstrated knowledge of Medicare eligibility and billing practices
- Ability to work independently and within a multidisciplinary team
- Demonstrated ability to learn new processes
- Ability to be flexible and display initiative
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Amanda Chapman on Amanda.Chapman@health.nsw.gov.au
