Administration Officer - Casual - Patient Services Unit

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Administration
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REQ517879 Requisition #
Employment Type: Casual
Position Classification: Administration Officer Level 2
Location: Nepean Hospital
Remuneration: $31.20 - $32.24 per hour
Requisition ID: REQ517879
Applications Close: 22/10/2024


With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed 
and develop in your chosen career role. 

  

About Us 
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.  

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

An exciting opportunity exists within the Patient Services Unit who provide short term administration support/cover to services across Nepean Hospital. We are seeking applicants with good availability across the 7 days per week including afternoon and night shift and applicants that would like to work for our Health Information Records Unit are strongly encouraged to apply. We are looking for customer service driven candidates who are passionate about enhancing the patients’ journey whilst providing efficient and effective support to our frontline health care professionals.

The role requires excellent communication skills, a high degree of accuracy and is responsible for providing consistent, high quality customer service as a person of first contact including, telephone, email enquiries and personal contact with key stakeholders. Joining our casual administration team you will gain valuable experience in a diverse range of rewarding roles; working within multidisciplinary teams who are committed to a positive work culture in an innovative environment. Opportunities for progression and career development often arise. 

NBMLHD is a wonderful place to expand your career and grow your skills and knowledge.

Benefits available to eligible NBMLHD employees 

  • Great education opportunities through Education Training Service which offers over 110 courses each year
  • Access to our Employee Assistance Program (EAP) for staff and family members
  • Fitness Passport


NBMLHD is committed to achieving a diverse workforce and is an Equal Opportunity Employer and actively encourages diversity and inclusion within our workforce. We encourage and welcome applications from people of diverse backgrounds including Aboriginal and Torres Strait Islanders; people living with disability; people from a Culturally and Linguistically Diverse (CALD) background; people who identify as LGBTQI+, people with a lived experience of mental health concerns and people of mature age.  

What you will bring to the role 

  1. Previous administration experience including keyboard and data entry skills.
  2. Demonstrated capacity and willingness to work a varied and changing roster encompassing shifts in different roles across all services.
  3. Demonstrated attention to detail with a very high level of accuracy whilst working with a range of computer systems and processes.
  4. Understanding of and commitment to patient privacy and confidentiality
  5. Demonstrated experience and commitment to providing excellence in customer service providing examples of where you have gone above and beyond.
  6. Ability to identify daily work for completion, adapting priorities within a constantly changing environment to achieve quality service outcomes.


Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa. 

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Karen Fredericos on Karen.Fredericos@health.nsw.gov.au

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