Support Officer

Employment Type: Full Time Exempt (contract up to end January 2026)
Position Classification: Health Manager Level 1
Remuneration: $84,436 - $112,331 per annum plus 12% superannuation 
Hours Per Week: 38  
Location: St Leonards or Charlestown

The Opportunity 

We are seeking a proactive and detail-oriented Support Officer to join our Performance Analytics team. In this key role, you will provide a range of high-level administrative and project support activities to ensure the smooth and effective operation of our programs and initiatives.

You will be responsible for supporting the planning, scheduling, reporting, and coordination of program activities. This includes preparing documentation and reports, maintaining strong communication with stakeholders, tracking timelines and deliverables, and contributing to process improvements that enhance overall project delivery. Your work will be instrumental in enabling the team to meet its goals and drive continuous improvement across the business.

 
Why Work for HealthShare NSW? 

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running. 

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer. 

We reward our employees with a terrific range of benefits, including: 

• Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable
• Hybrid working: enjoy a combination of working from home and the office
• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: access a large array of wellbeing programs designed to support your physical, mental, and emotional health
• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career 

Please note some benefits may only apply to certain employment types. 

Further information on our wide range of benefits is available here. 

Eligibility Requirements 

• Meet essential requirements as outlined in the Position Description and ensure they are referenced in application responses
• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa
• This is a NSW Health Category B position

How to Apply 

• Click Apply Now at the top of the page 
• Attach your resume and provide answers to the Targeted Questions below.
• To find out more about applying for jobs with HealthShare please view our resource: Your Guide to Employment with HealthShare NSW.
• Any role related questions can be directed to the hiring manager, Alex Graham via Alex.Graham@health.nsw.gov.au
• Any career portal support questions can be directed to our customer service team at 1300 679 367

Targeted Questions 

• Describe a time when you showed commitment to ensuring a challenging deliverable or task was completed in time. In your example describe the situation, how you maintained your commitment despite the challenges you faced, and the outcome.
• Can you provide an example of a time when you had to manage and maintain project and knowledge documentation for multiple projects simultaneously, ensuring that meetings were scheduled, agendas prepared, and minutes taken accurately?
• Describe a scenario where you played a crucial role in contributing to the development and improvement of operational administrative and management procedures. How did you establish effective communication activities and channels to ensure that project, operational teams, and stakeholders were consistently informed, and how did this impact the success and organisation of the project?

We are Diverse and Inclusive 

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW-Diversity@health.nsw.gov.au and let us know. 

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here. 

Talent Pool 

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months. 

For exempt roles: Please note, this is an exempt role (has a contracted end date) and there may be opportunities for conversion to permanent employment at the same grade. 

Applications Close: midnight Monday 14 July 2025