Social Worker
Coordinate care and connect services to keep people well at home - reducing ED visits and supporting complex health needs in the community
Remuneration: $56.69 - $58.52 per hour + superannuation + salary packaging
Hours Per Week: 26
Requisition ID: REQ83925
Applications Close: Monday 23rd June 2025
At Hunter New England Local Health District (HNELHD), enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:
- Sustainable Healthcare: Together towards zero
- Proximity to shopping and other services
- Salary packaging options
- Fitness Passport
- Employee Assistance Program (EAP) for staff and family members
- Opportunity to work and collaborate with a range of non-clinical and clinical professionals
About the role:
This role will be based in Tamworth, but will also serve the New England North West. Your core focus will be care coordination and service navigation - helping individuals with chronic and complex health needs access the right care at the right time. You will communicate predominantly via phone, having a direct impact on reducing hospital admissions and improving wellness at home. Ongoing training, development, and peer support are available within the broader Social Work network.
Working alongside a team of experienced nurses, you will:
- Support hospital avoidance strategies, reducing unnecessary Emergency Department (ED) presentations.
- Collaborate with ED clinicians and paramedics to identify patients who frequently present and address service gaps contributing to their presentation.
- Conduct short-term case management for clients with chronic and complex needs.
- Liaise with a wide network of services including NDIS, public and private providers, allied health, and community supports.
- Refer clients to appropriate services and follow up to ensure continuity of care.
About you:
We're looking for someone who is:
- Experienced in health or hospital settings, ideally with knowledge of chronic and complex care management.
- Skilled in remote and phone-based service delivery.
- Confident working across services and systems to identify needs and coordinate care.
Requirements:
- Current NSW Drivers Licence and willingness to travel
- Must hold a minimum bachelor degree in social work which provides eligibility for membership of the Australian Association of Social Workers
Additional Information:
- To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
- An eligibility list will be created for future permanent part time and temporary part time vacancies.
- We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Alison Harding on Ali.Harding@health.nsw.gov.au
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
