Senior Systems Officer - Net Apps

Employment Type:

• Permanent Full Time 
• 38 hour working week within a flexible hybrid model
• Opportunity to work from our many offices across Chatswood, Charlestown or St Leonards
• Attractive salary, $124,152 - $140,163 + 11.5% Super and annual leave loading
• Join the team enriching health in millions of ways every day through digital innovation.

About us

Working at eHealth NSW is more than a job. Every day, we set out to design, build and innovate world class digital solutions that will transform how healthcare is delivered to patients across NSW. It’s a genuine opportunity to join a team of technology professionals, health partners, industry leaders and academia to develop solutions that help save and improve people’s lives.

Come work with us

We have an exciting opportunity in the State-wide Network Services team for a Senior Systems Officer.

Reporting into Capability Manager in the Datacentre Infrastructure Product Team you will enjoy working in an Agile team within a constructive, collaborative and supportive culture. You will provide State-wide Network services including but not limited to customer consultation, network design, level 2 and 3 support and implementation of new and existing services and infrastructure. This position provides advance technical knowledge of the infrastructure and services deployed within eHealth NSW network. You will have full access to a range of training and talent programs that eHealth NSW has to offer.

Computer Manager Grade 2, commencing salary from $124,152 per annum plus super and annual leave loading

For more information, read the full POSITION DESCRIPTION.

What you will do

As an integral member of the State-wide Network Services team, you will:

• Work within a highly engaging and dynamic environment 
• Work on Campus Access, Wide Area Network and Data Centre Technologies
• Pick new and emerging technologies
• Engage with Statewide customers, Stakeholders and vendors
• Design, implement and on-going BAU support
• Supporting statewide network infrastructure 24x7x365 with rostered on-call duties

About you

The skills, knowledge and experience we are looking for in you include:

Essential to this role:

• WiFi - Strong understanding of WiFi technologies, inc. Cisco AireOS, IOX-XE, HPE/Aruba – AOS and Juniper Mist Edge Appliance
• Authentication, Authorization, Network Access Control, inc. Cisco ISE, HPE and Aruba Clearpass
• Location & Hyper-location Services. - Cisco CMX/Spaces
• Software Defined Access - Cisco DNA Catalyst centre
• Identity & Access Management
• NTP Stratum – Sound understanding of NTP protocol & underlay infrastructure – Linux Platform
• Campus Switching – Cisco, HPE, Juniper platform – Troubleshoot and resolve layer 2/3 switching issues. Collaborate on integrating advanced switching protocols and programmability features
• DNS - Strong understanding and experience in DNS configuration and troubleshooting
• Proxy - Understanding of reversed and forwarded proxy inc, SSE and Zscaler

Desired for this role:

• Load Balancing - understanding of load balancers inc. F5 Platform
• Automation and orchestration - Sound understanding of automation, script and programming languages inc. GitHub, Jenkins, Python, Ansible, NDFC, NDI, NSO, CNC
• Network Monitoring Tools Inc. Aruba – Airwave, UXI, Solarwind and Splunk
• Firewall - Understanding and hands on experience with firewall technologies inc. FortiGate, Palo Alto, Cisco ASA
• EVPN - Understanding and hands on experience with Ethernet Virtual Private Network
• Vx-LAN - Understanding of Vx-LAN and its use cases
• Cisco Nexus 5K,9K - Understanding and hands on experience with network architectures, routing, switching and associated technologies and appliances including network security firewalls, routers and switches.
• Remote access - Strong understanding and experience in RAS configuration and troubleshooting - F5 BIG-IP

If this sounds like you and you’re looking for a rewarding new opportunity, we would love to hear from you.

Benefits of working for eHealth NSW

Our people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace. We support our people with great benefits so they can support the patients and staff of NSW Health. These include:

• Flexible work options
• Skills and leadership development training programs
• Allocated day off per month
• Salary Packaging
• Health and wellbeing programs

More information about these benefits, can be found at Benefits | eHealth NSW.

Valuing diversity and inclusion

eHealth NSW is committed to providing a working environment that embraces and values diversity and inclusion. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people with disability and LGBTIQ+, for all advertised positions and have strategies in place to support you.

For more information on the strategies in place to support diversity and inclusion, please visit our Diversity and Inclusion Strategy.

How to apply

All applicants must review the role description and apply by submitting an up-to-date resume (up to 5 pages).

Please also answer the targeted questions below:

1. Please describe your experience in development of products, solutions and implementations with WiFi, Security policy management & Firewalls platform at an enterprise and service provider class environment.
2. Please share your experience in handling of Incident, Problem and Change management.

If you require assistance or have any questions about the role, please contact Lina Toro on lina.toro@health.nsw.gov.au and quote REQ526590.

If you require adjustments to the recruitment/interview process, please contact sarah.souter@health.nsw.gov.au on sarah.souter@health.nsw.gov.au .

Applications Close: Tuesday 26th November 2024 (11:59 PM AEST)

Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role, you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).