SCHN - eMR Training and Support Officer - REQ580705
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- The Sydney Children's Hospitals Network
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- REQ580705 Requisition #
Position Classification: Health Mgr Lvl 2
Remuneration: 109857 - 129624 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ580705
Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.
Additional information
- An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.
What you'll be doing
This position is an integral part of the on-going development, implementation and support of digital health solutions across the Sydney Children's Hospitals Network (SCHN).
Supporting SCHN staff through change and adoption is critical to the success in delivering new innovative programs to our organisation. Our innovative and dynamic team play a key role in the adoption, implementation and on-going support of the eMR and other business applications. As such these position holders must display excellent communication skills, be agile and demonstrate commitment to the development and support of education solutions supporting complete business requirements. The incumbent's experience within healthcare and/or education will assist in identifying and focusing learning needs. Requirements of the role include and applying effective training techniques for clinical and nonclinical staff and developing innovative techniques improving patient outcomes. They will work closely with the eMR and project management office (PMO) teams and other SCHN stakeholder’s providing advice and guidance on issues and problems related to training whilst supporting staff through change across the Network.
- Clinical experience in Nursing, Medicine or an Allied Health discipline or demonstrated knowledge and experience working within an eMR education or training role.
- Certificate IV in Workplace Training and Assessment or equivalent demonstrated experience and high level skills in facilitating learning processes.
- Experience in the organisation, development, delivery and evaluation of training syllabi to users of clinical systems and coordination of flexible training programs to suit the needs and best learning methods of staff.
- Demonstrated excellent verbal and written communication skills including the ability to prepare training material and reports, give presentations, engage clinicians, negotiate change and effectively communicate to a wide range of health professionals
- Excellent planning, time management and organisational skills particularly in the area of managing multiple tasks, working within a team and multi-disciplinary issues to meet deadlines.
- Demonstrated high level proficiency with current Microsoft Office products.
- Availability and ability to work outside normal working hours (i.e. 24x7 operations), including on-call support.
- Current NSW drivers' license and willingness to travel to all facilities within the Sydney Children's Hospitals Network.
For roles that require formal qualifications, please note that overseas qualifications must be assessed by the Department of Education or the relevant authority appointed by the Australian Government for skilled migration purposes.
SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.
Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.
NSWHealth is committed to child safety in line with the Child Safe Standards. SCHN is committed to maintaining a child safe culture that upholds the rights of children and young people. We strive to ensure children and young people feel safe, supported, and are included in their care. Existing staff of SCHN and those seeking employment are required to prioritise the safety, welfare and wellbeing of children and young people in their care and take action to keep them safe from harm and abuse.
Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Christopher Edwards on chris.edwards@health.nsw.gov.au
If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on wayne.dargan@health.nsw.gov.au
For technical support please contact the customer services team on 1300 679 367 and select option 3.
Applications Close: 28/06/2025
