Patient Support Services Supervisor - Griffith

Patient Support Services Supervisor - Griffith (ID: REQ582067)

Employment Type: Permanent Full Time
Position Classification: General Administrative Staff Grade 4
Remuneration: $71,041.22 per annum plus 11.5% superannuation 
Hours Per Week: 38
 
Location: Griffith Base Hospital

 
The Opportunity 

HealthShare NSW is looking for an experienced Site Supervisor to lead daily operations and manage Patient Support Services across the healthcare facility. You'll supervise and manage staff, maintain high cleaning and safety standards, and ensure services meet customer expectations and performance targets.

We're seeking a strong leader with a background in large, customer-focused environments, excellent communication skills, and solid knowledge of infection control, WHS, and business systems. If you're ready to make a direct impact on patient care through effective service delivery, this role is for you.

If you’re ready to take on a challenging leadership role and make a meaningful impact, apply today to join our HealthShare NSW team!

Eligibility Requirements 

• Meet essential requirements as outlined in the Position Description. 

• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa 

• This is a NSW Health Category A position which requires immunisation and Tuberculosis (TB) screening. Refer to NSW Health OASV Policy (Page 12) for a complete list of required vaccines. During application, please upload OASV Undertaking/Declaration Form and TB Assessment Tool with any vaccination evidence you have.  
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How to Apply 

• Click Apply Now at the top of the page. 
• Attach your CV and a Cover Letter that addresses the below targeted questions. Your cover letter should contain examples of your experience and reflect your capabilities to the levels set out in the Position Description.

• To find out more about applying for jobs with HealthShare please view our resource: Your Guide to Employment with HealthShare NSW. 

• Any role related questions can be directed to the hiring manager Ena Milne via ena.milne@health.nsw.gov.au

• Any career portal support questions can be directed to our customer service team at 1300 679 367. 

Targeted Questions 

• Can you describe your experience supervising teams in a healthcare or large customer-focused environment, and how you ensured high service standards were consistently met?
• How have you applied infection control and cleaning standards in a previous role, and what steps did you take to ensure compliance?
• Tell us about a time you led operational improvements or managed change, what was the challenge, and what outcome did you achieve?

We are Diverse and Inclusive 

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW-Diversity@health.nsw.gov.au and let us know. 

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here. 

Talent Pool 

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months. 

 
Applications Close: 11:59pm Tuesday 24 June, 2025