Imaging Application Manager

Position: Imaging Application Manager (Health Manager Level 4)

Employment Type: Permanent Full Time

• Opportunity to work from our modern Chatswood, St Leonards, or Charlestown Office
• In-office presence with hybrid flexibility for work-life balance
• Attractive salary, $141,974.00 - $169,151.00 + 11.5% Super and annual leave loading
• Allocated day off per month, salary packaging, discounted fitness passport and more!
• Join the team enriching health in millions of ways every day through digital innovation

Applications Close: 11:59pm, Sunday 20 July 2025

About Us – eHealth NSW
At eHealth NSW, we’re leading the digital transformation of Australia’s largest health system. As NSW Health’s digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.

Guided by a Cloud First Strategy, we’re harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia’s largest health organisation—alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.

About the Opportunity
As Imaging Application Manager of our Clinical Application Services department at eHealth NSW, you will help make a real difference in healthcare through leading a growing team responsible for providing 24x7 Radiology Information System (RIS) and Picture Archiving and Communication System (PACS) support to Southeast Sydney Local Health Districts. RIS/PACS is NSW Health’s consolidated, safe, and secure medical imaging system providing clinicians with access to complete imaging histories, comparison images and reports allowing instant access by public hospital-based treating teams.

This role offers a perfect opportunity for anyone with a strong understanding of clinical processes and environment, looking to jump into a leadership role supporting a growing team working on RIS/PACS to make a difference in patient lives and the future of NSW Health. You will join a driven and collaborative team to lead, guide and support a team providing support and expertise on RIS/PACS services to delivery managers, capability managers, business stakeholders and other work teams. 

In this role, you will:

• Lead and mentor junior Digital Specialists, promoting knowledge sharing across NSW Health.
• Advocate for the interests of SES LHD at State RIS/PACS governance forums.
• Provide expert technical and application support to stakeholders, resolving complex incidents promptly.
• Design and facilitate workshops to identify business challenges and develop effective digital solutions.
• Develop, document, and maintain scalable application configurations aligned with organisational needs.
• Create training materials and resources to support digital adoption and innovation across the system.

About You

We are looking for someone who:

• Extensive experience in expanding or maintaining clinical or digital health in a shared services or clinical environment (RIS/PACS knowledge highly regarded).
• Strong ability to identify analyse and solve problems in a clinical environment.
• Demonstrated ability to prioritise and manage or meet deadlines, using a customer-centric approach.
• Driven desire to collaborate, build relationships and presence with various NSW Health stakeholders as a leader of RIS/PACS for SES LHD.
• Experience in managing and leading a team, including managing a 24x7 rotating roster of digital specialists.

Need more information?

• Position description
• Find out how we hire at eHealth NSW
• Check out our diversity and inclusion commitment
• Learn more about us at eHealth NSW

Working at eHealth

Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

• Flexible work options
• Professional growth and career development
• Allocated day off per month
• Salary packaging
• Various health and wellbeing programs to support our team

How to apply

Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience. Please ensure that you address the following four points in your cover letter: 

• Demonstrated understanding of complex clinical workflows.
• Demonstrated experience in managing Clinical stakeholders.
• Demonstrated ability to manage a small skilled team to provide 24/7 support.
• Proven ability to liaise with Vendors to progress service tickets and incidents through to resolution to ensure business operations continuity. 

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we welcome their use, we’re eager to see your personality and get to know the person behind the application! 

For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor at Samuel.Matthews1@health.nsw.gov.au or Hiring Manager, Travis Bottomley at travis.bottomley@health.nsw.gov.au and quote REQ582322. 

Additional information 

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).