Clinical Support Administrator - Emergency Department

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Administration
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The Sydney Children's Hospitals Network
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REQ479057 Requisition #
Employment Type:  Various
Position Classification: Admin Off Lvl 3
Remuneration: 66027.58 - 68085.5 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: up to 38
Requisition ID: REQ479057

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

Click here to learn more about our Network


Additional information:
  • An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies. 
  • This position is full time; however, part time/job share arrangements may also be considered. 
What you'll be doing
The Clinical Support Administrator provides administrative support for a health care team on a designated ward/unit under the direction of the Nursing Unit Manager. The Clinical Support Administrator works under broad supervision, and is given scope to exercise initiative in the application of established work practices and procedures to achieve excellent customer service within the unit (patients/families and staff).  
  1. Administrative skills demonstrated by possessing a Certificate III in Health Administration (or equivalent) or a willingness to complete the Certificate III in Health Administration.
  2. Ability to work effectively as a key member of a multi-disciplinary health team to enable the provision of excellent customer service.
  3. Excellent communication skills inclusive of competence in spoken and written English.
  4. Ability to deal confidently and courteously with people who may be distressed, people from diverse backgrounds and health care staff from different positions and levels.
  5. Demonstrated experience in use of Information Systems, including patient administration systems, word processing, email, databases and preparation and use of spreadsheets.
  6. Ability to prioritise own workload to meet both position and team requirements.
  7. A demonstrated ability to resolve workplace issues or problems by use of problem-solving skills.
  8. Ability to work on a rotating roster (if relevant and required).

SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.

 

Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

 

Please refer to the Application Guide and NSW Policy Directive PD2022_030 Occupational Assessment Screening and Vaccination Against Specified Infectious Diseases for vaccination requirements.

 

All NSW Health workers are required to have completed a primary course (2 doses) of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA).

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.

 

This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian.  For more information on how to apply for the clearance, please visit the Office of the Children’s Guardian Website https://ocg.nsw.gov.au/

 

NSWHealth is committed to child safety in line with the Child Safe Standards

 

Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.

 

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Myra Sevieri on Myra.Sevieri@health.nsw.gov.au

If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network, please contact Wayne Dargan on wayne.dargan@health.nsw.gov.au

For technical support please contact the customer services team on 1300 679 367 and select option 3.

Applications Close: 19/05/2024

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