Clinical Coordinator - Outpatients - Targeted

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. 

About the role: 

Step into a pivotal role as Clinical Coordinator – Outpatients, where your leadership and clinical insight will help shape the delivery of patient-centred care at the Royal Newcastle Centre, John Hunter Hospital.

• Reporting directly to the Service Manager, you will coordinate access to care, review workflows and appointment data to ensure patients are seen in a timely and appropriate manner.

• Provide valuable clinical support to the NUM1 and broader nursing team, ensuring the smooth operation of daily services.

• Liaise with clinicians to enhance care planning, manage clinical enquiries, and take the lead in escalating patient concerns with confidence and professionalism.

• Work alongside a dedicated team of administrative, clinical, and nursing staff within the dynamic Outpatients Department, where collaboration is key and every patient matters.
  
  

Where you’ll be working: 

Nestled within the prestigious John Hunter Health Campus, the Royal Newcastle Centre (RNC) stands as a centre of excellence in outpatient and sub-acute care. Located in the heart of Newcastle, RNC offers the perfect balance of professional opportunity and lifestyle. You will be part of a vibrant tertiary hospital environment, surrounded by bushland yet just minutes from stunning beaches, bustling cafes, and a thriving arts and cultural scene.

At RNC, you will experience the best of both worlds: cutting-edge healthcare in a supportive, forward-thinking team, all within a region renowned for its coastal charm and relaxed way of life.

Requirements:
Our successful candidate will possess the following:

• Current Authority to Practice as a Registered Nurse with AHPRA with relevant post-registration qualifications and has at least 3 years full time equivalent experience in medical nursing or such other qualifications or equivalent experience deemed appropriate by the public hospital or public health organisation.
• Eligibility to drive in NSW with current unrestricted driver’s licence and the ability and willingness to travel for work purposes which may involve driving long distances.
  
  

If this sounds like you, we would love you to apply:

• A motivated and forward-thinking Registered Nurse with a passion for delivering exceptional, person-centred care.
• Outstanding written and verbal communication skills, ensuring effective and compassionate interactions with patients, families, and colleagues.
• Strong interest in coordinating care and improving access, contributing to streamlined, high-quality patient journeys.
• Demonstrated ability to collaborate across multidisciplinary teams and build productive partnerships with both internal and external stakeholders.
•  A proactive and professional approach, grounded in empathy, integrity, and clinical excellence.

Bring your dedication, professionalism, and heart for healthcare to our team - we can’t wait to hear from you!

Additional information:

• An eligibility list will be created for future temporary full or part time vacancies.
• This position is full time; however, part time/job share arrangements may also be considered.
• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 
• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
  
  

Need more information?  

• Click here for the Position Description
• Find out more about applying for this position

For role related queries or questions contact Joseph Turner on Joseph.Turner@health.nsw.gov.au

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
 
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
 
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
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