Clinical Business Analyst (Health Manager Lvl 3) - Digital Health - Perm FT & Temp FT
Employment Type: Permanent Full Time, 38 hours per week & Temporary Full Time, 38 hours until January 2026
Location: South Western Sydney Local Health District
Position Classification: Health Manager Level 3
Remuneration: $2,436.82 – $2,768.26 per week
Requisition ID: REQ592264
Application Close Date: 03/08/2025
Interview Date Range: 06/08/2025 – 13/08/2025
Contact Details: Chintan Shah | Chintan.Shah@health.nsw.gov.au
About the Opportunity
We are recruiting two experienced Clinical Business Analysts to support major digital health and Redevelopment initiatives across SWSLHD. These roles are essential in translating clinical and business needs into actionable solutions that improve patient care and operational efficiency.
You will work closely with clinicians, project managers, digital health teams, and external vendors to deliver safe, sustainable, and innovative healthcare solutions. Your work will directly impact patient outcomes and contribute to the future of healthcare delivery.
- Lead the analysis and documentation of clinical and business processes across hospital settings.
- Collaborate with stakeholders to gather, interpret, and clearly communicate complex requirements—using visualisation tools and techniques where appropriate.
- Contribute to major hospital redevelopment projects by working with internal stakeholders and external agencies (e.g. HI, eHealth) to support business case development, functional briefs, and prioritisation activities.
- Contribute to strategy development and execution, aligning business analysis with broader organisational goals.
- Facilitate workshops, document workflows, conduct benefits analysis, and contribute to lifecycle management and process improvement.
- Apply structured problem-solving approaches to identify gaps, risks, and opportunities for improvement.
- Ensure alignment with clinical safety, quality standards, and operational continuity.
- Manage stakeholder expectations and contribute to high-quality outcomes within structured delivery frameworks.
- Extensive experience in clinical or hospital redevelopment environments—clinical knowledge is essential.
- Proven success in business analysis within large health organisations.
- Strong communication skills, including the ability to simplify and visualise complex ideas for diverse audiences.
- Benefits Management expertise, including identifying, tracking, and realising value from initiatives.
- Agile delivery experience, with familiarity in tools such as Jira and ServiceNow.
- Excellent stakeholder engagement and negotiation skills.
- Proficiency in business analysis tools, including Microsoft Visio, Project, PowerPoint, Word, and Excel.
- Knowledge of project management methodologies such as PRINCE2 Agile.
- Make a meaningful impact on patient care and healthcare innovation.
- Be part of a collaborative, forward-thinking team.
- Enjoy flexibility and support for work-life balance.
- Work in one of Sydney’s fastest-growing regions, close to transport, nature, and vibrant communities.
What You'll be Doing
The purpose of the Senior Clinical Analyst is to provide the clinical program and projects with clinical and business expertise to integrate the new solutions into effective and efficient clinical and business practices and ensure that the change activities support delivery of a safe, sustainable solution and that maintains patient safety and quality.
Actively involved in co-ordination of requests to ICT, facilitation of workshops, benefits analysis, lifecycle management, process reviews and improvements, options analysis and reporting.
Where You'll Be Working
South Western Sydney is rapidly growing and is a great place for young people and families to build a life. We are close to public transport, a short drive to the beach and the natural wonders of the Blue Mountains and Royal National Park.
The area is growing exponentially with many major shopping centers, great entertainment venues and the development of Sydney’s new airport all located within minutes of new housing estates.
As part of the greater Sydney area, we have bustling metropolitan hubs as well as areas that maintain their rural heritage. It is an incredible place to explore with adventure or relaxation are at your fingertips.
How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.
- Share an example where you successfully communicated complex information to stakeholders. What approach did you take to ensure clarity and engagement across diverse audiences?
- Describe a time you facilitated a workshop or led stakeholder engagement in a clinical or multidisciplinary environment. How did you manage differing priorities and drive consensus?
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
Additional Information
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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