Business Analyst
Business Analyst
Join our digital project team at Ministry of Health for an exciting full time temporary (up to 5 years) opportunity and be part of the team enriching health in millions of ways every day.
About us
- Our core values of collaboration, openness, respect, and empowerment are more than just words – they're the guiding principles that shape every aspect of our work.
- Join a passionate team dedicated to innovation and creativity.
- Embrace a healthy work-life balance with our flexible/hybrid working hours.
To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.
About this role
With your skills and experience, you can contribute to the millions of ways we’re enhancing health and wellness while developing your career as part of the largest health organisation in Australia.
We are delivering a large transformational program consolidating information from NSW Health websites into a single, user-centric NSW Government website.
As a Business Analyst within the Strategic Communications and Engagement branch, you will play an important role gathering business requirements to help define, develop and implement a multi-stream program of work.
You will work closely with teams across NSW Health and other NSW Government agencies to support project and program objectives, including the review and analysis of digital channels and user data.
This role reports to the Digital Program Manager.
Crown Clerk 7/8, starting salary from $110,266 - $122,058 plus Super and annual leave loading, with a 35-hour work week.
For more information, please read the full Role Description.
What you'll be doing
- Facilitate and manage requirements gathering activities with stakeholders to understand their needs and pain points and to gather, document and analyse the requirements on each project.
- Collection and analysis of information, including investigating issues and analysing user insights and feedback to help inform recommendations for service improvements.
- Identify and document operational processes and workflows to support improvements in project and program efficiencies.
- Participate in the project team’s agile practices, incusing attending stand-ups, showcases and retrospectives.
- Support the Program Manager in project and program risk, issue and governance activities.
About you
We are seeking motivated and committed individuals who can support the work of NSW Health with:
- Excellent written and verbal communication skills with the ability to communicate complex issues to an audience in plain English.
- Ability to proactively investigate problems, analyse options and provide recommendations.
- Strong business analytical skills and attention to detail that can be applied to any project topic area.
- Building and maintaining strong stakeholder relationships and engagement.
- A growth mindset, and commitment to continuous learning and personal development.
- The ability to work in a dynamic project team environment.
How to apply
At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.
Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) explaining your interest and motivation in applying for this role and highlighting your relevant skills AND demonstrate your ability by attaching a response to the target question below.
Target Question (1-2 pages)
- Provide a recent example of complex project you worked on that involved many stakeholders at varying levels. What approach did you take when gathering stakeholder requirements and how did you resolve any challenges?
Use the link below to access our Capability Application tool, designed to help you excel in the recruitment process. Practice your responses with the example questions provided to effectively highlight your achievements and the strategies you used to accomplish them.
Capability application tool | NSW Public Service Commission
For role related queries or questions contact Victoria Walker on victoria.walker4@health.nsw.gov.au and quote REQ545301.
If you do require any adjustments to the recruitment process during the recruitment process, please contact Lily Flynn on lily.flynn@health.nsw.gov.au
Closing Date: 11:59pm, Monday 17 February, 2025
Our commitment to diversity and inclusion
At the Ministry of Health, we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.
Additional information
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- This is a temporary role and there may be opportunities for ongoing employment at grade.
- For more information on applying visit the Ministry of Health Career portal
- Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role.
Don't miss your chance to embark on this fulfilling journey - apply now!
Applications Close: 11:59pm, Monday 17 February, 2025
