Transition Manager - Single Digital Patient Record
Employment Type: Temporary Full Time for a period up to March 2029
- Opportunity to work from our modern Chatswood, St Leonards office.
- Attractive salary, up to $169,151.00 + 11.5% Super and annual leave loading.
- Allocated day off per month, salary packaging, discounted fitness passport and more!.
- Join the team enriching health in millions of ways every day through digital innovation.
Be part of the team leading the largest digital transformation in Australia’s public health history. NSW Health’s SDPR program is transforming the way patient care is delivered and experienced - creating a single, secure, holistic, and integrated view of patient information across the entire state.
By connecting every corner of the NSW public health system, this groundbreaking program empowers clinicians and care teams with real-time access to unified patient data - enabling safer, more transparent, and quality care for every person, anywhere.
Join us now and contribute to the millions of ways we're enriching health every day.
About the Opportunity
Join SDPR as Transition Manager in our Clinical Systems and Transformation Delivery team and make a real impact in healthcare. You’ll lead the design and rollout of new and improved services, ensuring smooth transitions into everyday operations that enhance service delivery for NSW Health customers.
In this role, you will:
- Lead the strategic implementation and expansion of the Path to Production (P2P) and Service Design Council models to ensure effective Service Design and Transition throughout the SDPR lifecycle, including Epic module delivery for Tranche A and beyond.
- Drive enhancement and leverage of SDPR models and emerging IT4IT Value frameworks to empower Demand Management, Program Delivery, Service Owners, Suppliers, and Portfolio Leads—accelerating readiness and deployment.
- Influence key stakeholders to align service design with key program processes, ensure quality artefacts, and act as the escalation point for Service Design and Transition issues within SDPRIA.
- Champion the development and management of the Service Acceptance process for SDPRIA, driving strict oversight and approval of scope, Epic build compliance, and transition readiness to ensure seamless delivery.
About You
We are looking for someone who:
- Proven track record in Service Delivery Management within large, complex environments, supported by relevant qualifications or equivalent experience.
- Extensive knowledge and experience across multiple ITIL v3 disciplines—including Service Strategy, Transition, and Operation—with a strong focus on Service Design and Transition.
Need more information?
- Position description
- Check out our diversity and inclusion commitment
- Learn more about Single Digital Patient Record
Working at SDPR
Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:
- Professional growth and career development
- Allocated day off per month
- Salary packaging
- Various health and wellbeing programs to support our team
How to apply
Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.
We recognise that AI tools are increasingly being used to assist with resumes and applications. While we welcome their use, we’re eager to see your personality and get to know the person behind the application!
For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor at olivia.liu@health.nsw.gov.au or Hiring Manager Marc Pelusi on marc.pelusi@health.nsw.gov.au
Additional information
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
- 'Exempt' is defined as a fixed term contract with a length greater than 13 weeks.
