Telephonist
Position Classification: Telephonist Level 3
Location: Lithgow Hospital
Remuneration: $35.09 - $35.79 per hour
Requisition ID: REQ552368
With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed
and develop in your chosen career role.
About Us
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.
An exciting opportunity has become available to join the Lithgow Hospital's Telephonist Casual pool. This position is required to provide telephonist, clerical, and administrative support for all Departments and wards of Lithgow Health Service 24 hours per day.
Key duties will include provision of a customer focused service to the community by answering all incoming calls for services and departments. The Telephonist is pivotal in the management of emergency calls and responses. The team also manage all communication via the paging system. Key to your success is the ability to work independently and efficiently as part of a team in order to meet the business needs of the Health Service.
If this sounds of interest to you, please apply now!
Benefits available to eligible NBMLHD employees
- Opportunity for extra tax savings through Salary Packaging
- Novated Leasing
- Great education opportunities through Education Training Service which offers over 110 courses each year
- Access to our Employee Assistance Program (EAP) for staff and family members
- Fitness Passport
NBMLHD is committed to achieving a diverse workforce and is an Equal Opportunity Employer and actively encourages diversity and inclusion within our workforce. We encourage and welcome applications from people of diverse backgrounds including Aboriginal and Torres Strait Islanders; people living with disability; people from a Culturally and Linguistically Diverse (CALD) background; people who identify as LGBTQI+, people with a lived experience of mental health concerns and people of mature age.
NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.
What you will bring to the role
- Ability to work independently as well as in a team in a busy mutli-skilled environment
- Excellent communication (both written and oral) and customer service skills.
- Demonstrated experience in a demanding front-line reception position, assisting the public, staff and client, in a polite, clear, well-spoken and calm manner in all circumstances.
- Ability to work a rotating roster 24/7
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Shayne Southall on Shayne.Southall@health.nsw.gov.au
