Service and Operations Manager – New Street Service

• Leading and managing staff across both service sites, ensuring high-quality service delivery. 

• Overseeing financial, human, and physical resources in line with performance objectives. 

• Driving best practice approaches and implementing service improvements based on emerging research and recommendations from the Royal Commission into Institutional Child Sexual Abuse. 

• Ensuring cultural safety and accessibility for Aboriginal children, young people, and families. 

• Regularly traveling between Tamworth and Newcastle to support staff and ensure optimal service function. 

This role offers the opportunity to trial innovative approaches, collaborate with a statewide network of New Street Service Managers, and engage in professional development through the Children and Young People Sexual Safety Program at Sydney Children’s Hospital Network. You will also be a key member of the District Violence, Abuse, and Neglect Leadership team.

For more information on the role, click here for a copy of the Position Description.


About You


We’re looking for a leader who is: 

• Passionate about early intervention to improve the safety and wellbeing of children and young people. 

• Skilled in working with parents and carers as part of a therapeutic model. 

• Experienced in leading teams within violence, abuse, and neglect services. 

• Innovative and adaptable, with the ability to manage change and implement new initiatives. 

• Committed to continuous professional development and service evolution. 

Essential Requirements:

• Must hold relevant qualifications, professional registration or eligibility for membership to an appropriate professional body, clinical knowledge and background, with experience and high-level skills in providing therapeutic intervention (counselling) to families, children and young people who have who have been impacted by violence, abuse and neglect.
• Current unrestricted Australian drivers’ license, and a willingness to travel regularly between the two service sites (Tamworth and Newcastle) which may include overnight stays.

Join us in making a lasting impact on the lives of children, young people, and their families. Apply today! 

What we can offer you

At Hunter New England Local Health District, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer; 

• Sustainable Healthcare: Together towards zero 

• Monthly Allocated Days Off (for full-time employees) 

• 4 weeks annual leave (pro-rata for part time employees) 

• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance 

• Salary packaging options - up to $11,600 plus novated leasing 

• Fitness Passport for health and well-being - discounted gym options for you and your family 

• Employee Assistance Program (EAP) for staff and family members 

• Opportunity to work and collaborate with a range of non-clinical and clinical professionals 

Additional information


For more information around this exciting opportunity please reach out to Rebecca Morrison at Rebecca.Morrison@health.nsw.gov.au
 

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
This position is full time; however, job share arrangements may be be considered.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.