Senior Policy and Project Officer

Senior Policy and Project Officer, Experience Team, Ministry of Health

• Employment type: Part Time, Ongoing (0.8FTE)
• 28 hours per week, in a hybrid working environment 
• Looking for the chance to create better experiences for patients and staff?
• Work alongside passionate people who are committed to Elevating the Human Experience
• Join a team, that is committed to growth and development
• Contribute to a culture where kindness, respect and compassion are central

About this role
We are pleased to offer an opportunity for a permanent part time Senior Policy and Project Officer in the Experience Team at the NSW Ministry of Health.

The successful candidate will contribute to the design and implementation of strategic patient and staff experience improvement initiatives across NSW Health.

Join us in redefining healthcare experiences and making a direct impact on the lives of those working in and cared for by the NSW Health system. Be part of the change, apply today.

Crown Clerk Grade 9/10, salary from $129,464 - $142,665 (pro rata) plus Super and annual leave loading

For more information, read the full Role Description.

What you'll be doing
As the Senior Policy and Project Officer, you will:

• Manage and participate in program and project development, and implementation that meets the ambitions of Elevating the Human Experience and other relevant organisational policies and strategies.
• Provide subject matter expertise on patient and staff (human) experience while providing advice and support to manage experience-related challenges.
• Engage a diverse range of key stakeholders, including consumers, carers and community members.
• Participate in research and evaluation of systems, programs, policies, and procedures to develop recommendations that improve management of enterprise and operational-level experience risks and opportunities.

 
About you 
We are seeking motivated and committed individuals with: 

• Proven ability to respectfully engage and collaborate with a range of stakeholders including consumers, carers and communities
• Excellent communication and interpersonal skills
• Excellent project management skills
• The ability to work in a small dynamic team environment.
• A growth mindset, and commitment to continuous learning and personal development

How to apply
All applicants must review the role description and apply by submitting an up-to-date resume (up to 5 pages) and cover letter (1-2 pages) explaining your interest and motivation in applying for this role and highlighting your relevant skills

Closing Date: 11.59pm Sunday 13 July 2025

Working at The Ministry of Health
The position is located in St Leonards, in a modern, purpose-built building within an activity-based working environment. Close to public transport, cafés and local amenities.

Benefits
The Ministry of Health offers its employees challenging and rewarding work with opportunities for career progression, learning, development and work-life balance. To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.

For role related queries or questions contact Anne Marie Hadley on annemarie.hadley@health.nsw.gov.au and quote REQ569743

If you do require an adjustment during the recruitment process, contact Lisa Byrne on lisa.byrne@health.nsw.gov.au