Senior Manager National Standards & Quality Improvement
Employment Type: Permanent full-time, 38 hours per week
Position Classification: Health Mgr Lvl 4
Remuneration: $141,974 per annum - $169,151 per annum + 12% super and benefits
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Closing Date: 29 July 2025
ABOUT NSW AMBULANCE
NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.
Hear what it’s like to work for NSW Ambulance
Around the Grounds - November 2024
WHATS ON OFFER
- Permanent employment, providing job security and stability
- Excellent remuneration and leave support including annual, parental, carers and more
- Allocated Days Off (ADO) once a month take a paid day off
- Additional Public Holiday
- Generous salary packaging options to help you increase your take home pay: Up to $9k for living expenses + $2.6k meal & entertainment + novated leasing
- Staff Support Program - extensive free confidential and professional assistance for staff and their families
- Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy
- Discounted private health insurance
- Career development and growth opportunities
- Collaborative and supportive team
- Flexible / hybrid working conditions
- Accessible via Public Transport
ABOUT THE ROLE
NSW Ambulance is embarking on an exciting Program to adopt the National Safety and Quality Health Service Standards across the organisation. The Senior Manager National Standards & Quality Improvement provides leadership and expert advice to all levels of staff and services across NSW Ambulance, on the National Safety and Quality Health Service Standards (NHQHS) requirements, processes and quality improvement, ensuring NSW Ambulances’ adoption of and adherence to the Standards.
Please refer to the Role Description and Position Conditions and General Info for further information.
ABOUT YOU
Do you have extensive experience in health service delivery? Are you passionate about Safety and Quality? Do you have experience working with the adoption and application of the National Safety and Quality Health Service Standards in a complex health service environment? Are you confident to lead a team and influence staff across all levels of a statewide health service? If you answered yes then these are the experiences and qualities, we are looking for to lead our National Standards Program.
HOW TO APPLY
Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.
Question 1: Describe your experience in the implementation and adoption of the National Health Service Standards across a health service. Describe the challenges you encountered and the strategies you used to meet these challenges. What was your measure of success.
Question 2: NSW Ambulance has not previously adopted the use of the National Health Service Standards. Describe how you would approach implementation across a statewide service in this instance and how you might conduct a gap analysis. Who might your stakeholders be and how would you influence them?
If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Director Clinical Governance, Andrea Herring:
E: Andrea.herring@health.nsw.gov.au
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Click here for information about eligibility lists and Recruitment Pool use
Click here for information on our Diversity and Inclusion Statement
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