Senior Analyst - EHR Training and Support

• Generous leave conditions in accordance with NSW Health (State) awards.
• Paid Allocated Day Off (ADO) every month, in addition to your annual leave.
• Thrive at a community hospital with modern facilities near vibrant Parramatta.

Employment Type: Temporary Full Time ( Up to 12 months)
Position Classification: Senior Analyst
Remuneration: $2,178.00 - $2,526.05 per week + 11.5% Superannuation
Hours Per Week: 38
Location: Cumberland Hospital, North Parramatta

At Cumberland Hospital, Your Insights Can Help Heal Our Community — Join Us as a Senior Analyst and Make Every Number Count Toward Better Care.

Where you'll be working

At Cumberland Hospital, you’ll be part of a compassionate, close-knit team dedicated to delivering exceptional care to our community. We value collaboration, continuous learning, and supporting each other’s growth. With comprehensive benefits, opportunities for professional development, and a culture that truly cares, working here means making a meaningful impact every day — together.

You’ll enjoy working at Cumberland Hospital with access to:

• State-of-the-art medical and IT facilities.
• Opportunities for direct collaboration with clinical teams.
• Close to a vibrant selection of cafes and restaurants and open green spaces.
• Easy access to Parramatta Light rail, on-site parking and wider public transport links.
• Access to professional development and training sessions.
• Be part of a community-focused hospital making a real difference.

What you'll be doing

We are seeking a Senior Analyst who is passionate about their role in supporting clinical applications across Western Sydney Local Health District. Your expertise and professional experience will see that you’ll be able to help improve Electronic Health Records and provide essential training to staff.

In this role you will be:

• Supporting day-to-day clinical applications, including eMR and iPM.
• Analysing and enhance systems, processes, and workflows.
• Facilitating improvements aligned with Electronic Health Records (EHR).
• Delivering training on eMR and iPM across multiple facilities.
• Collaborating with business areas to optimise healthcare delivery.

How to Apply

Apply online by submitting your resume, and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria 

1. Relevant tertiary qualifications, and/or equivalent industry experience working with clinical application and enterprise-wide patient administration system (PAS) and electronic health record (eMR) system.
2. Demonstrated experience in practices and workflows in any of the following – operating theatres, emergency department, outpatient scheduling, diagnostic ordering and result reporting, clinical documentation including electronic discharge summaries or patient administration functions.
3. Demonstrated experience in the delivery of computer / application training within a large organisation. Proven experience in developing training documentations such as Lesson Plans, Training Schedules and Training Scenarios.
4. Demonstrated high level interpersonal and negotiation skills including proven ability to communicate and collaborate effectively with stakeholders to achieve outcomes. Excellent verbal and written communication skills, ability to develop and maintain documentation in both a technical and business context.
5. Demonstrated highly developed analytical and problem-solving skills, with strong planning, time management and organisation skills to meet deliverables. Proven ability to function as a self-motivated multi skilled analyst, working collaboratively in a team environment, with a positive proactive attitude, who can effectively work with minimal supervision.
6. Demonstrated highly developed customer engagement and support experience for delivery of excellent services to stakeholders.
7. Demonstrated experience in Cerner eMR application.
8. Ability to work outside normal business hours when required, including on call support, and onsite support, current valid NSW Driver’s License. 

Requisition ID: REQ557031

Applications Close: 6th July 2025

Need more information?

• Discover more about the application process.
• Review the detailed Position Description for insights into role requirements and criteria.  
• Explore the selection process, employment checks, outcomes and notifications.
• For inquiries about the role, contact Brienne Dove on Brienne.dove@health.nsw.gov.au