Referral Management & Early Response Coordinator
Join Our Frontline Team - Making a Difference Against Violence, Abuse, and Neglect.
Employment Type: Permanent Full Time
Role classification: Social Worker (Level 4)
Remuneration: $2,331.57 - $2,388.09 per week
Hours Per Week: 38
Requisition ID: REQ587164
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Referral Management Early Response service, PARVAN, St Leonards Community Health Building
What you'll be doing
The PARVAN Referral Management and Early Response Service Coordinators will lead and oversee the establishment and provision of a high quality clinical intake service that encompasses provision of consultation to health and other stakeholders and assessment, triage and brief specialist counselling interventions for clients who require access to the Sexual Assault Service (SAS), Safe Wayz Program, Domestic Violence Service and the Child Protection Counselling Service (CPCS). The Coordinators will work with the SAS and CPCS psychosocial leads to deliver a comprehensive “front door” response for VAN within NSLHD. This role will also build relationships with services who provide primary and secondary responses to VAN (violence, abuse and neglect) to ensure appropriate referral into the PARVAN Services.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
- Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
- Tertiary qualifications in Social Work and eligibility for the Australian Association of Social Workers (AASW) and post graduate experience at a minimum of level 2 or above. A current unrestricted Drivers Licence which is valid in NSW, willingness to travel for work and to be on call for the service.
- Demonstrated advanced knowledge and extensive experience in providing case management, crisis and counselling interventions, and psychosocial assessments to victims of violence, abuse and neglect.
- Demonstrated understanding of the inter-related dynamics and effects of sexual assault, physical abuse and neglect and domestic violence and a commitment to integrated models for working with clients who have experienced trauma and abuse.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Tanya Jones on tanya.jones@health.nsw.gov.au
This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy . You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.
NSW Health is committed to implementing the Child Safe Standards.
Applications Close: 11 July 2025
