Patient Management Application Specialist

1. Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
2. Qualifications in Health / Health Sciences or equivalent work experience in a Cerner health environment with a detailed understanding of the importance of data integrity and its impact on clinical care, Unique Patient Identifiers practices and principals, patient registration process and patient identification; including relevant policies/guidelines, and privacy of personal health information.
3. Demonstrated excellent analytical and problem-solving skills, attention to detail, including the ability to assess and critically evaluate the validity of information, problem identification, analysis and resolution.
4. Demonstrated extensive experience performing application management and support in a health environment i.e. system testing, issue investigation, issue resolution, change management and change control procedures. In particular, experience with health systems interfacing.
5. Extensive experience and understanding of clinical process in conducting business process re-design, documentation of workflow, data flow analysis diagrams, benefits realisation and change management documents. Proficient in Microsoft Visio, Project, PowerPoint, Word and Excel.
6. Excellent planning, time management and organisational skills particularly in the area of managing multiple tasks/conflicting priorities and multi-disciplinary issues to meet deadlines.
7. Excellent verbal and written communication skills including the ability to prepare project documentation, analyse, interpret policies, procedures and standards, give presentations and liaise effectively at all levels.
8. Strong negotiation skills and ability to work within multidisciplinary teams and key stakeholders both internal and external to the organisation to achieve desired outcomes. Excellent customer service skills and the ability to analyse client requirements.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Serena Filippoff on Serena.Filippoff@health.nsw.gov.au or 0414 193 243

Applications Close: 30 April 2021