JMO Rostering and Payroll Administration Officer

Selection Criteria:

Please note that throughout the recruitment process you will be assessed against the following criteria:

1. Previous administration experience working for a complex organisation.

2. Demonstrated customer service focus with a responsive approach to enquiries whilst understanding the need to maintain confidentiality.

3. Sound communication skills (both verbal and written) with the ability to establish positive working relationships with staff at all levels and with external stakeholders.

4. Proven ability to work in a high volume and demanding environment with the capacity to manage multiple tasks simultaneously.

5. Ability to follow procedural guidelines and apply them within the scope of the role.

6. Ability to carry out a variety of functions which may require the use of judgement within the broad scope of the role.

7. Ability to work in a high volume and demanding data inputting environment with the capacity to manage routine tasks with a high level of accuracy whilst meeting deadlines.

8. Demonstrated proficient data inputting and IT skills with experience using MS Office programs, HR and other related database systems such as HealthRoster.

Please refer to the position description for further information around role requirements and accountabilities and provide a response to the below questions in your application, along with attaching a copy of your CV to your application:

1. Please outline your experience working within a high volume administrative, customer service or other relevant team, specifically in relation to providing data entry, administrative, communications and customer service advice and support. 

2. Give an example of a time when you have needed to learn, understand and apply guidelines, policies and procedures while using your attention to detail to ensure that they are implemented and followed appropriately.

3. This role requires flexibility to work with the various stakeholders and departments within the hospital and also manage your workload in a professional and timely fashion. How do you plan to juggle the competing requirements of the role?

SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.

Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

NSW Health is committed to child safety in line with the Child Safe Standards

Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Need more information? 

1. Click here for the Position Description
2. Find out more about applying for this position
3. For role related queries, please contact Saskia Deichsel on 02 9382 1311 or email saskia.deichsel@health.nsw.gov.au
4. If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on wayne.dargan@health.nsw.gov.au
5. For technical support please contact the customer services team on 1300 679 367 and select option 3.

Applications Close: Sunday 4th August 2024 (11:59pm AEST)