End User Computing Specialist

1. Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them
2. Well-developed written and verbal communication skills with ability to write reports and present findings, and excellent customer service orientation with the ability to communicate effectively with a wide range of stakeholders
3. Ability to effectively identify, investigate and respond to security incidents or weaknesses in the organisation’s security with some experience in assisting with the development of appropriate solutions
4. Good skill in the deployment and management of personal computers, desktops, laptops and other networked end user equipment
5. Good skills supporting Microsoft Windows Operating Systems and the Microsoft Office Suite and other common end-user applications
6. Experience in internet / intranet and remote access technologies including networking protocols, particularly TCP/IP
7. Good skill in the provision of end user computing support, including PCs, peripheral, printers, video conferencing and nominated audio-visual devices, mobile devices
8. Knowledge of ticket management systems and understanding of how these systems support workload management and improvements in customer service

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For role related queries or questions contact Dean Bassett on Dean.Bassett@health.nsw.gov.au or 02 8877 5212.

Applications Close: 26 November 2019