eMeds Application Specialist (Health Manager Lvl 3) - Digital Health - Perm FT
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- South Western Sydney Local Health District
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- REQ582493 Requisition #
Employment Type: Permanent Full Time, working 38 hours per week
Location: SWSLHD District Wide Service
Position Classification: Health Manager Level 3
Remuneration: $127,150.00 - $144,444.00 per annum
Requisition ID: REQ582493
Application Close Date: 29/06/2025
Interview Date Range: 02/07/2025 – 09/07/2025
Contact Details: Ida-Marie Samuel – 0422 082 917| IdaMarie.Samuel@health.nsw.gov.au
About The Opportunity
Our ideal candidate will have a relevant clinical background and within their application be able to demonstrate an understanding of and experience with medication management processes.
What makes this role unique?
- Opportunity to work with cutting-edge technologies within Digital Health (Oracle Health Medication Management System), driving innovation in healthcare administration.
- Be part of a dynamic team within one of the most diverse and rapidly growing health districts in New South Wales.
- Contribute to improving patient care and operational efficiency through advanced clinical systems.
- Engage in meaningful work that directly impacts the healthcare experience for patients and staff.
What does the role entail?
- Managing and optimising the Oracle Health Medication Management application build.
- Collaborating with stakeholders to identify system improvements and implement solutions that enhance user experience and operational workflows.
- Providing technical support and guidance to end-users to maximize system utilisation.
Who does the position work with?
- Collaborate closely with the SWSLHD Clinical Systems Teams, including Digital Health specialists and clinicians, to align system functionalities with clinical and operational needs.
- Work alongside multidisciplinary teams to support the integration of medication management systems with other healthcare technologies.
- Liaise with NSW Health Pillars, eHealth NSW external vendors and stakeholders to ensure system updates and enhancements are effectively implemented.
What You'll be Doing
The Product Analyst is responsible for a range of cross-functional tasks that incorporate business and technical analysis, agile scrum coordination, application configuration and testing capabilities. The role is responsible for supporting product planning, active project delivery and attending to relevant operational 2nd level support of each product. The Analyst will meet business needs by analysing and prioritising product features and working closely with other teams to achieve business goals. The Analyst will work closely with business, internal and vendor stakeholders to evaluate business processes, anticipate requirements, enhancement opportunities, to develop, implement and maintain information systems within Digital Health.
The Product Analyst is an integral member of the Product Management team working alongside other Product Analysts to service multiple products during projects and on-going support with a focus on continuous improvement activities.
The Digital Health teams provide support for systems that are in use 24 hours a day, 7 days a week. The incumbent will be required to participate in a 24/7 on-call roster as per product support requirements. There may be a requirement to work from time to time at other South Western Sydney Local Health District (SWSLHD) facilities.
Where You'll Be Working
South Western Sydney is rapidly growing and is a great place for young people and families to build a life. We are close to public transport, a short drive to the beach and the natural wonders of the Blue Mountains and Royal National Park.
The area is growing exponentially with many major shopping centers, great entertainment venues and the development of Sydney’s new airport all located within minutes of new housing estates.
As part of the greater Sydney area, we have bustling metropolitan hubs as well as areas that maintain their rural heritage. It is an incredible place to explore with adventure or relaxation are at your fingertips.
How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.
- Demonstrate your experience in the product management lifecycle specifically in the Medication Management Information Systems in a large, complex clinical ICT service environment, including the design, configuration, and deployment of Digital Health systems, and the ability to manage tasks efficiently in a fast-paced environment while maintaining a customer-focused approach.
- Demonstrate your skills at building strong relationships, negotiating with stakeholders, and communicating complex ideas clearly, while proactively solving problems and delivering business focused solutions?
- Outline how you use your excellent verbal and written communication skills to communicate complex, technical concepts to executive staff, business sponsors and technical resources in clear concise language through discussion, presentations and briefs.
- Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
Additional Information
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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