Director of Patient Safety & Quality (Health Manager Lvl 3) - Perm FT
Location: Fairfield Hospital
Position Classification: Health Manager Level 3
Remuneration: $127,150.00 - $144,444.00 per annum
Requisition ID: REQ547270
Application Close Date: 16/02/2025
Interview Date Range: 19/02/2025 - 26/02/2025
Contact Details: Paul Crowe – (02) 9616 8102 | swslhd-fairfieldgeneralmanagersunit@health.nsw.gov.au
About the Opportunity
We are seeking a dedicated and experienced professional to join our healthcare leadership team as the Director of Patient Safety & Quality. In this pivotal role, you will lead initiatives to enhance patient outcomes, ensure regulatory compliance, and foster a culture of continuous improvement. You will be responsible for developing and implementing safety strategies, quality assurance programs, and risk mitigation plans across the organization. By collaborating with multidisciplinary teams, you will drive excellence in care delivery while prioritizing patient safety and satisfaction.
The ideal candidate will have a strong background in healthcare management, clinical quality, and patient safety, with proven expertise in data analysis and performance improvement. Exceptional leadership and communication skills are essential, as you will mentor staff, guide change management processes, and ensure alignment with the organization's mission and goals. This is an exciting opportunity to make a meaningful impact on the health and well-being of our patients and the overall effectiveness of our healthcare services.
What you'll be doing
Fairfield hospital is located in one of NSW’s largest LGA’s and is a hub of diverse cultures, ethnicities and socioeconomic backgrounds. This brings a range of experiences to hospital employees and provides varied learning and development experiences for all levels of Medical, Clinical, administrative and support roles.
Fairfield Hospital provides a chance to work closely with patients and the community whist providing a strong learning environment and exposure to a variety of disciplines and specialties. The team at Fairfield Hospital is supportive and encouraging, with the senior members of the hospital always looking for ways to enrich the experience of the team.
The hospital sits close to public transport (T-Way), Public Schools, a major shopping centre and has an onsite cafeteria. Ample onsite parking is available with only a short walk from the carpark to the hospital.
How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.
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- Demonstrated understanding of the concepts and processes of the accreditation cycle, continuous quality improvement, patient experience and risk management principle.
- Demonstrated management experience with the ability to lead and develop a diverse team (including: Change management; Problem solving; Analytical and organisational skills; Financial management; Performance management), to effectively communicate and engage with stakeholders (patients/consumers, carers and the multidisciplinary health care team to identify and ensure responsiveness of care needs) and use critical thinking to set goals, formulate plans and policies to achieve identified outcomes.
- Demonstrate knowledge of patient safety and the investigation of serious adverse events
- Broad understanding and experience in the National Safety and Quality Healthcare Standards and related accreditation processes, the Health Care Complaints Commission (HCCC) system requirements and the Incident Information Management System (IMS+).
- Significant experience with executive level interpersonal, communication, presentation, written and verbal.
- Demonstrated high level computer skills including information and database management.
- Demonstrated ability to develop and lead high performing team that delivers high quality, safe patient care through quality improvement initiatives across the facility.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
Additional Information
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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