Administration Officer Level 3 - Central Intake CFHNS
Employment Type: Permanent Part Time
Position Classification: Administrative Officer Level 3
Remuneration: $34.46 - $35.54 per hour + Super + Packaging
Location: Wallsend Campus
Hours Per Week: 35
Requisition ID: REQ546034
Applications Close: Monday 27th January 2025
About the role:
This administrative role will be working within a call centre answering phone calls to book appointments for clients/families and clinicians. requiring excellent communication skills.
Day to day tasks include:
- Initial introduction of the CFHN service to families/clients via the telephone.
- Assisting clinicians to manage and book their diaries.
- Answering and redirecting enquiries received.
- Working in a high volume, busy work environment.
- The role will be supported by the Team leader in Central intake, Clerical Manager, NUM, CNC and NM.
- Initially training for the position will commence immediately, following this there is the opportunity for ongoing training and skill development.
Where you will be working:
The successful candidate will be working as part of the dynamic Central intake team within the Child and Family Health Nursing Service working closely and supported by the Team Lead, Clerical Manager, NUM, CNC, and NM. The role is based at our Wallsend Health Campus.
About you:
As the successful candidate you will be organised, honest, and capable of providing frontline services to families and the multi-disciplinary team. You will have the ability to work closely with work colleagues both within Central intake and across the service along with flexibility to work across the many administrative roles within the service.
What we can offer you:
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:
- Sustainable Healthcare: Together towards zero
- 4 weeks annual leave (pro-rata for part time employees)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members
- Opportunity to work and collaborate with a range of non-clinical and clinical professionals
Additional information:
- An eligibility list will be created for future permanent part time and temporary part time vacancies.
- We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Susan Darby at Susan.Darby@health.nsw.gov.au
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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