Aboriginal Liaison Officer

Essential Criteria:

Vaccination Category: A 
Checks: National Criminal Record Check, Working with Children Check

Qualification: Holds or aspires to hold a minimum Certificate III qualification in Aboriginal Primary Health Care or a minimum Certificate III health qualification in the area of care in which the Aboriginal Health Worker works

Evidence of Diversity claim: Aboriginal and / or Torres Strait Islander (to be confirmed at interview)

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Selection Criteria:

1. Ability to assess the needs of Aboriginal patients and to advocate on their behalf in the health system

2. Ability to establish and maintain effective working relationships with a range of health professionals across the area in working with Aboriginal patients their families and communities

3. Knowledge of a range of community based support services and programs to assist Aboriginal patients and their families in addressing their health care needs

4. Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients.

5. Understanding of the management of patient complaints and patient privacy and escalation processes.

6. Competence in the use of databases, electronic documentation, and computer based administrative systems

7. Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes

8. Current Class C Driver’s License