Transforming Your Experience Coach (Nurse Manager Gde 3/Health Manager Lvl 3) - Perm FT
Employment Type: Permanent Full Time, working 38 hours per week
Location: SWSLHD District Wide Service
Position Classification & Remuneration:
Health Manager Level 3: $127,150.00 – $144,444.00 per annum
Nurse Manager Grade 3: $139,661.16 – $142,254.44 per annum
Requisition ID: REQ584434
Application Close Date: 06/07/2025
Interview Date Range: 09/07/2025 - 16/07/2025
Contact Details: Christine Carter – 0408 623 385 | Christine.Carter1@health.nsw.gov.au
About the Opportunity
Join South Western Sydney Local Health District (SWSLHD) as a Transforming Your Experience Coach in driving a culture of high reliability and safety. In this role, you will collaborate with clinical governance, education, and organisational development teams to embed improvement initiatives across the district.
You will provide coaching, training, and strategic support to executive teams, ensuring the sustainability of Transforming Your Experience. Your expertise will help shape patient experience, facilitate change education, and enhance the My Experience Matters portal to meet evolving needs.
If you're passionate about fostering a strong safety culture and leading meaningful change, this is your chance to make a lasting impact, with the opportunity for flexible working arrangement up to one day per week.
What You'll be Doing
This position will provide project management coaching and mentoring support to staff at facilities and services to promote culture improvement. The position will support leaders at all levels of the organisation to develop a full understanding of Safety Essentials strategies and Transforming Your Experience and support the ongoing sustainability of Transforming Your Experience. Staff experience is a significant component of Transforming Your Experience and offers valuable tools and insights that can help inform and support staff experience initiatives. The Transforming Your Experience coaches support and guide teams to achieve their full potential and motivate to continue to sustain Transforming Your Experience in their roles.
Where You'll Be Working
South Western Sydney is rapidly growing and is a great place for young people and families to build a life. We are close to public transport, a short drive to the beach and the natural wonders of the Blue Mountains and Royal National Park.
The area is growing exponentially with many major shopping centers, great entertainment venues and the development of Sydney’s new airport all located within minutes of new housing estates.
As part of the greater Sydney area, we have bustling metropolitan hubs as well as areas that maintain their rural heritage. It is an incredible place to explore with adventure or relaxation are at your fingertips.
How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.
- Relevant tertiary qualifications or related studies or practical experience.
- Can you tell us your understanding of Safety Essentials strategies and Transforming Your Experience and what they mean to you?
- Can you tell us what coaching experience and coaching skills can you bring to this position?
- Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
Additional Information
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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