SESLHD - Admission and Administration Manager – Royal Hospital for Women
Position Classification: Health Manager Level 2
Remuneration: $106,142 - $125,241 per annum plus Superannuation
Hours Per Week: 38
Requisition ID: REQ532254
Where you'll be working
The Royal Hospital for Women is a multi-faceted tertiary referral and teaching hospital offering women a wide range of comprehensive women's health services. It is one of the world's leading hospitals for mothers and babies and for women with benign gynaecological and gynae-oncology conditions. The hospital is committed to the provision of excellence in health care for women as well as continued research into how to best provide that care.
The Royal Hospital for Women is the only stand-alone Women's Hospital in New South Wales providing unique opportunities for innovative clinical practice initiatives. It is part of South Eastern Sydney Local Health District (SESLHD) and is co-located with other hospitals on the Randwick Hospitals Campus. The Campus offers one of the State's most comprehensive ranges of facilities and expertise in health care.
The Royal Hospital for Women is close to some of Sydney's best beaches, restaurants and sporting facilities and only fifteen (15) minutes from the Sydney Central Business District and harbour, adding a quality lifestyle to the satisfaction that comes from working within a committed and decided team. The Royal Hospital for Women is situated between the University of New South Wales and Coogee Beach.
What you'll be doing
Provide a high level specialty support for the management of revenue quality and assurance, to support the efficient and effective operation of the billing and revenue process to achieve business and service objectives. Lead and manage operations of the Revenue team to facilitate delivery of quality, cost effective services and the achievement of business and service objectives.
The Admission and Administration Manager at the Royal Hospital for Women is responsible for overseeing and enhancing the efficiency of patient admissions and administrative processes. This role will involve the successful implementation of new policies and procedures in alignment with Local Health District (LHD) guidelines. The manager will serve as the professional lead for hospital administration staff, supporting wards, clinics, and services in the recruitment, onboarding, and training of administration personnel to ensure consistency in administrative processes. Additionally, the Admission and Administration Manager will be accountable for the Admissions Team, Admin Casual Pool, and Relievers, with responsibilities that include recruitment, training, and efficient rostering.
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
All Category A workers and new recruits are required to receive one dose of the seasonal influenza vaccine annually to be considered compliant.
Category A workers and new recruits who are non-compliant with seasonal influenza vaccination or have a medical contraindication to influenza vaccinations must comply with all other infection control risk reduction strategies as directed while working in a Category A position.
SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We encourage people from different backgrounds to apply.
Support for Aboriginal and Torres Strait Islander candidates
We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to: SESLHD-AboriginalWorkforce@health.nsw.gov.au
Selection Criteria
- Relevant tertiary qualifications in management or relevant equivalent work experience, or a combination of study and work experience.
- Demonstrated high level verbal and written communication skills, interpersonal, negotiation and influencing skills with a strong customer service approach.
- Demonstrated leadership skills to enhance staff performance, influence workplace culture and lead change.
- Demonstrated high level analytical and problem-solving skills that lead to the development of innovative solutions to meet workplace needs.
- Demonstrated ability to develop and maintain effective working relationships with senior management and other key stakeholders.
- Demonstrated ability to provide input, interpret, monitor, and evaluate policies, procedures and standards..
Need more information?
1) Click here for the Position Description and SESLHD Expected Standards
2) Find out more about applying for this position
For role related queries or questions contact Crystal Zhang on crystal.zhang@health.nsw.gov.au
Applications Close: 01 December 2024
