Senior Investigations Officer
Employment Type: Temporary Full-Time, 38 hours per week
Position Classification: Health Mgr Lvl 3
Salary Range: $127,150 per annum - $144,444 per annum + 11.5% super and benefits
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park (remote work locations not available)
Closing Date: 27 May 2025
ABOUT NSW AMBULANCE
NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.
Hear what it’s like to work for NSW Ambulance
Around the Grounds - November 2024
ABOUT THE ROLE
To manage a complex caseload of conduct related matters, and report on complaint, conduct and probity issues or concerns that relate to our staff. Develop training and provide expert advice and support to managers to help improve the system for handling these issues.
Play a key role in strengthening ethical work standards and practices and professional conduct across NSW Ambulance. Conduct and/or review complex and sensitive internal investigations.
Please refer to the Role Description and Position Conditions and General Info for further information.
Please note: This position is for a period of up to twelve (12) months with possible extension.
WHATS ON OFFER
- Allocated Days Off (ADO) once a month take a paid day off
- Additional Public Holiday
- Meal entertainment lowers your taxable income & increases your take home pay
- Novated leasing - lease a car and pay for all running costs out of your pre-taxed salary
- Staff Support Program - extensive free confidential and professional assistance for staff and their families
- Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy
- Discounted private health insurance
- Career development and growth opportunities
- Collaborative and supportive team
- Flexible / hybrid working conditions
- Accessible via Public Transport
ABOUT YOU
To be successful in this role, you will bring the following experience and attributes:
- To independently manage a large and varied caseload of complex matters, including investigation planning, statement taking, interviewing, evidence gathering and analysis and detailed report writing within tight timeframes.
- The ability to exercise sound conceptual, analytical and problem-solving skills relating to complex concerns raised regarding employee conduct, and the ability to formulate effective recommendations within the parameters of relevant legislation, policy and guidelines.
- A strong communicator with excellent public speaking, negotiation, and influencing skills.
- Certificate IV in Investigations (or equivalent knowledge and exposure).
HOW TO APPLY
Please respond to the below two (2) pre-screening questions (max 4000 characters including spaces) and submit this with your CV and other required information.
Question 1: Describe a time you had to make a difficult decision in a high-risk investigation. What steps did you take, and what was the outcome?
Question 2: Describe a situation where your investigation findings were challenged. How did you respond, and what was the result?
If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Greg Marshall:
E: gregory.marshall@health.nsw.gov.au
M: 0447 402 184
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Click here for information about eligibility lists and Recruitment Pool use
Click here for information on our Diversity and Inclusion Statement
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