Security and Patient Services Manager - Perm FT

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Security
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REQ533439 Requisition #
Employment Type: Permanent Full Time, 38 hours per week
Location: Bankstown Hospital
Position Classification: Health Manager Level 2
Remuneration: $106,142 - $125,241 per annum


Requisition ID: REQ533439

Application Close Date: 24/11/2024
Interview Date Range: 27/11/2024 - 04/12/2024
Contact Details: Ashliegh Costa | (02) 9722 8575 | Ashliegh.Costa@health.nsw.gov.au



About the Opportunity

The Manager Security and Patient Services is responsible to ensure optimal and efficient running of a 24 hour security service for the protection of staff, patients and visitors from harm, the protection of hospital assets and the maintenance of an acceptable level of order, control and safety at Bankstown-Lidcombe Hospital.

The Manager Security, and Patient Services is responsible for developing, implementing and facilitating security systems and plans that meet strategic imperatives and legal obligations to provide a safe environment to employees, vendors, patients and consumers of Bankstown-Lidcombe Hospital and community health services when required.

Provide leadership and support for the day to day activities of Security Officers and Health and Security Assistants (HASA's) and  the provision of regular performance reports to the Director, Corporate Services.

Staff, patients, patients family, doctors/ nursing staff, all internal stakeholders. Provide leadership and support for the day to day activities of Security Officers and Health and Security Assistants (HASA's) and the provision of regular performance reports to the Director, Corporate Services. 

What you'll be doing

The Manager Security and Patient Services is responsible to ensure optimal and efficient running of a 24 hour security service for the protection of staff, patients and visitors from harm, the protection of hospital assets and the maintenance of an acceptable level of order, control and safety at Bankstown-Lidcombe Hospital.


Where you'll be working

Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia. This hospital has tertiary affiliations with three universities and offers a range of roles and experiences to employees.

The hospital receives highly diverse presentations in ED as well as having general medical and surgical services and sub-specialty services across the hospital. Working at Bankstown-Lidcombe Hospital is a truly rewarding experience which allows you to make a real difference to the multicultural community.

Being part of the team at Bankstown Lidcombe Hospital means you will be a part of a friendly and enthusiastic group of people where you will be truly valued in your work. Being a smaller hospital, you are seen as part of the wider Bankstown-Lidcombe Hospital Family where you are known to the other staff and your patients.

Bankstown-Lidcombe Hospital is like no other in our district and offers unmatched career development and progression opportunities and the hospital focuses on regular training and upskilling. There are regular occasions for working in more senior role and you will have a great management team who dedicate themselves to providing safe, quality patient care through ensuring they have a cohesive and dynamic team.

How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

  1. Hold a current NSW Security Licence according to the Security Industry Act 1997- Class 1A and current First Aid Certificate. Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
  2. Demonstrated experience with and a sound understanding of alarm systems, access control systems, CCTV, de-escalation and aggression minimisation strategies.
  3. Demonstrated ability to develop security strategies, policy, staff training programs, security awareness programs, risk minimisation strategies and monitor their effectiveness.
  4. Demonstrated competency and experience with databases, document software and rostering systems. 
  5. Excellent verbal, interpersonal and written communication skills, with reporting writing including demonstrated experience in customer service, conflict resolution and the ability to influence and negotiate in challenging situations. 

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position

Additional Information

Salary Packaging

South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

 

Health & Fitness
South Western Sydney Local Health District employees  receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

 

Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

 

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

 

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.

 

SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.

 

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