Rural and Regional New England Northwest Service Manager

Make an Impact Where It Matters Most

Remuneration: $166,678 - $186,448 per annum + 11.5% superannuation + a generous range of salary packaging options
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 5
Hours Per Week: 40
Location: Negotiable within the New England Northwest region
Work travel: Required across the region, with access to a fleet vehicle
Requisition ID: REQ574957
Closing Date: 8 June 2025

Interview Date: Week commencing 16 June 2025

Are you a dynamic leader with a deep understanding of the healthcare system? Ready to take the reins in a high-impact, region-wide role where your leadership will shape the quality of care for entire communities?
We’re looking for a visionary and results-driven Service Manager to lead the delivery of acute and community-based healthcare across our New England Northwest district. This is your opportunity to champion innovation, elevate patient outcomes, and lead transformation in some of NSW’s most vital regional and rural health services.

The Role: Make an Impact Where It Matters Most
As Service Manager, you’ll:

• Oversee the operational management of multiple health facilities, including District and Community Hospitals and Multipurpose Services
• Drive system-level improvements to deliver timely, high-quality, and patient-centred care
• Build strong partnerships across clinical and community settings
• Lead multidisciplinary teams with purpose, clarity, and compassion
• Help our vision of Connected Care, Healthier Communities by enhancing care integration across acute, residential, primary, and community services

This is more than a leadership position, it’s a chance to influence lasting change across a broad and diverse region, while being part of a forward-thinking health district with a genuine commitment to rural care.

About You
You're a strategic leader with:

• Tertiary qualifications in a health-related discipline and/or recent experience managing frontline health services
• Exceptional communication and stakeholder engagement skills
• A proven track record in transformational leadership and leading through change
• Strong financial acumen and knowledge of ABF, workforce strategy, clinical governance, and the broader Australian healthcare system
• The ability to inspire teams, resolve complex challenges, and build a strong culture of continuous improvement

Above all, you’re motivated by making a difference for patients, communities, and your team.

Learn more about the requirements and responsibilities of the role here: Position Description

Why join Hunter New England Local Health District:
At HNELHD, you’ll be part of a values-driven organisation that’s committed to innovation, equity, and excellence in care — every patient, every time.

We offer:

• A leadership role with real scope to innovate and improve
• Access to a vast and supportive network of over 17,000 dedicated professionals
• Competitive salary packaging and development opportunities
• A strong focus on sustainability, wellbeing, and work-life balance

Benefits include:
✓ 4 weeks annual leave
✓ Paid parental leave (for eligible employees)
✓ Salary packaging – up to $11,600 + novated leasing
✓ Fitness Passport – discounted gym access for you and your family
✓ Employee Assistance Program for staff and family members
✓ Commitment to a sustainable healthcare future: Together Towards Zero

Need more information?

• Click here for the Rural and Regional New England Northwest Service Manager Position Description
• Find out more about applying for this position
• For role-related queries or questions contact David Quirk via email: David.Quirk@health.nsw.gov.au or phone 0429002664.
• Closing Date: 8 June 2025
• Interviews: will be scheduled during the week beginning 16 June 2025.

Ready to Apply?
Click ‘Apply for Job’ and follow the prompts. As part of your application, you will be asked to:

• Create a profile in our Recruitment & Onboarding (ROB) system (if you are not an existing user)
• Attach a current resume
• Provide a written response to the selection criteria.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

Additional Information:

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies. 
• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 
  

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
 
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
 
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.