Revenue Officer

Employment Type: Temporary Full Time for a period up to November 2025 
Position Classification: Administration Officer Level 4 
Remuneration: $69,840.79 to $ 71,439.54 plus 11.5% superannuation 
Hours Per Week: 38 
 
Location: Negotiable across NSW 

 
The Opportunity 

Are you a detail-driven problem solver who thrives in a fast-paced, impactful environment? We’re on the lookout for Revenue Officers, Patient Billing to join our dynamic Patient Billing Shared Services team. In these roles, you’ll be responsible for ensuring invoices are processed accurately and on time, all while adhering to policies, service delivery agreements, and relevant regulations. As a key point of contact for patients, carers, and health partners, you’ll deliver exceptional customer service and handle inquiries with professionalism and care. 

You’ll work closely with the Patient Billing Team Leader to uphold high-quality standards, support audit readiness, and drive efficiency. If you’re someone who excels in a busy environment, enjoys tackling challenges, and wants to contribute to a team that values accuracy and collaboration, we want to hear from you! Join us and help deliver seamless billing services that make a real difference in healthcare across NSW!  

 
Why Work for HealthShare NSW? 

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running. 

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer. 

We reward our employees with a terrific range of benefits, including: 

• Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable 

• Hybrid working: enjoy a combination of working from home and the office 

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees 

• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay 

• Wellbeing programs: access a large array of wellbeing programs designed to support your physical, mental, and emotional health 

• Commitment to career development: Expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career 

Please note some benefits may only apply to certain employment types. 

Further information on our wide range of benefits is available here. 

 
Eligibility Requirements 

• Meet essential requirements as outlined in the Position Description and ensure they are referenced in your resume or answers to targeted questions. 

• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa. 

• This is a NSW Health Category B position. Please complete the OASV Undertaking/ Declaration Form and upload this with your application. 

 
How to Apply 

• Click Apply Now at the top of the page 

• Attach your resume and provide answers to the Targeted Questions below. 

• To find out more about applying for jobs with HealthShare please view our resource: Your Guide to Employment with HealthShare NSW. 

• Any role related questions can be directed to the hiring manager at Fiona.Skaines@health.nsw.gov.au 

• Any career portal support questions can be directed to our customer service team at 1300 679 367. 

 
Targeted Questions 

• Give an example of how you make sure the tasks you are assigned are completed on time, and to the required standards. Explain the situation, what you did, and the result. 

• Give an example of a customer service situation you handled well. Why do you think you got a positive outcome? 

 
We are Diverse and Inclusive 

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW-Diversity@health.nsw.gov.au and let us know. 

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here. 

 
Talent Pool 

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months. 

Please note, this is an exempt role (has a contracted end date) and there may be opportunities for conversion to permanent employment at the same grade. 

 
Applications Close: 11:59pm, Thursday 5th December, 2024