Program Lead – Innovation, Partnerships and Research - Multicultural and Refugee Health

We are a team of dedicated professionals who treat each other with respect and support, thriving in a dynamic, collaborative, and diverse environment. We are seeking like-minded, innovative thinkers who can manage their own workload while actively contributing to the success of the team. Our team members are committed to working together, offering support beyond their specialised areas, and fostering a positive and collaborative atmosphere even in a busy working environment.


About the Role:
The Multicultural Innovation, Partnerships and Research Program Lead will play a crucial role in developing and executing innovative programs that enhance healthcare access and quality for diverse populations. This position will involve conducting research, building partnerships, and securing grants to support initiatives that address the unique challenges faced by multicultural, refugee, and Deaf communities. This pivotal role will drive the coordination of key programs and projects, strengthen partnerships with government and non-government sectors, and lead research collaboration with prominent organisations. 

Your key responsibilities will include:

• Collaboration: Work closely with clinicians, researchers and partner organisations throughout Hunter New England 
• Design: Create, modify and expand on innovations to improve care to patients and clients from multicultural, refugee, and Deaf communities.
• Research Participation: Actively expand the evidence to support change throughout the District through research leadership and partnership.
• Data-Driven Insights: Utilise data and insights to help staff understand barriers to access, communication and equitable health outcomes by Culturally and Linguistically Diverse communities, while sharing outcomes and successes to improve all services.
• Project Management: manage multiple improvement projects, covering a range of clinical specialities at micro and macro levels, to implement significant change throughout the District.

About You:

• You passionately understand the barriers faced by multicultural, refugee and Deaf patients and their families in accessing health care. 
• You are committed to improving the health care system.
• You have experience in working in research, grant writing, and undertaking multiple projects simultaneously. 
• You are an engaging leader who leads by example, actively listens, and is passionate about coaching and development.
• You are a critical thinker and problem solver, solution-oriented with strong change management skills.
• You excel at bringing people together, fostering an environment of trust, collaboration, and productivity.

Essential Criteria:

• Tertiary qualifications in health or social sciences and/or significant relevant work experience
• Current NSW drivers licence, with a willingness to travel in accordance with the demands of the position.
• Proven experience in working in culturally complex environments with Culturally and Linguistically Diverse populations (including refugees and/or multicultural communities), with a demonstrated understanding of trauma informed and culturally responsive care.

Application Process:
As part of the application process, you will be required to address the following targeted questions:

1. Can you describe a successful research initiative you led that resulted in actionable change in a healthcare setting? What strategies did you employ to engage stakeholders and secure funding for this project?
2. Describe a project where you successfully developed and implemented an innovative program aimed at improving healthcare access or quality for diverse or underserved populations, such as multicultural, refugee, or Deaf communities? What were the key challenges you faced, and how did you navigate them to ensure the program's success? 

What we can offer you:

 At Hunter New England Local Health District (HNELHD), enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

• Hybrid working arrangement – WFH and flexible start/finish times 
• A social team with a love for cooking, baking and socialising! 
• Free parking, and a close stroll to coffee and lunch! 
• Employee Assistance Program (EAP) for staff and family members
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals. 
• Working for a highly regarded public health facility, where supporting the local community is at the forefront of our business strategy. 
• Career Development opportunities 
• Up to 12 ADO's per year (for full time employees) 
• 4 weeks annual leave (pro-rata for part time employees) 
• Salary packaging - Up to $9k for living expenses + $2.6k meal & entertainment + Novated leasing. 
• Fitness Passport