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IT Support & Administration
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REQ539886 Requisition #

An exciting opportunity exists to join the Digital Health Services team as a Hardware Support Technician. We are looking for a talented individual to bring their technical support skills to our team. This position is located close to beaches on the Central Coast.

 

Employment Type: Permanent Full Time
Position Classification: Health Manager (Level 1)
Remuneration: $1,618.21 - $2,152.82 per week
Hours Per Week: 38
Requisition ID: REQ539886

Who we are : We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

 

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism. 


Where you'll be working
Digital Health Services, Central Coast Local Health District based at Gosford Hospital


What you'll be doing

The position of Hardware Support Technician exists within the Digital Health Services (DHS) division of the Northern Sydney (NS) and Central Coast (CC) Local Health Districts (LHD). This position is primarily based one day at NS and one day at CC however depending on the demand may be required to travel across all facilities.  
In the challenging operating environment of NS & CC LHDs, the Hardware Support Technician plays a crucial role. Working closely with the Hardware Support Officer and Operational Managers of each site (including community), the technician provides technical assistance and support for hardware-related issues to customers. The position will also be responsible for configuring, delivering and installing PCs/Laptops, diagnosing and troubleshooting hardware problems, and offering timely and effective solutions.


People of Aboriginal and/or Torres Strait Islander background encouraged to apply.
Candidates will need to meet the following criteria:

  1. Relevant tertiary qualifications in Information Technology, and/or equivalent demonstrated experience.
  2. Proven experience as an end user support technician or similar role, with strong knowledge of hardware, software, peripherals, and accessories.
  3. Proven experience in the provision of support in a complex environment, with demonstrated problem solving skills.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Sharlene Horner on Sharlene.Horner@health.nsw.gov.au 

Applications Close: 6 January 2025

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