Clinical Support Officer (Targeted)

Employment Type: Permanent Part Time
Position Classification: Clinical Support Officer -  Level 3
Remuneration: $34.46 - $35.54 per hour + Superannuation + Salary Packaging
Hours Per Week: up to 20
Requisition ID: REQ545737
Applications Closing Date: Monday 3rd of February 2025

Be part of something new—build processes, shape success, and make a difference in a high-performing team.

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977.

Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

About Maitland Hospital

Maitland Hospital is a health facility for the Upper and Lower Hunter Regions. The urban/rural population serviced is approximately 72,000 and incorporates Maitland, Cessnock, Kurri Kurri, Singleton, Muswellbrook, Dungog and Raymond Terrace. The hospital is located 35 minutes from the John Hunter Children's Hospital and transport by air or road is facilitated by NSW Ambulance Services.

Where You’ll Be Working

Join a newly established ward and team located on Level 5 of our facility. With new office and environment, this role offers a unique opportunity to contribute to the development of processes and procedures from the ground up. 
You will be part of a high-performing Clinical Support Officer (CSO) team that has navigated significant changes due to increased population growth in the area. You will also collaborate closely with the Nursing Unit Manager, known for their approachable leadership style, and the broader Administration team.

What You’ll Be Doing

As a Clinical Support Officer, you will play a vital role in ensuring the efficient operation of our new ward. You’ll manage day-to-day tasks, establish new processes, and provide essential support to clinical staff. This role requires someone who can confidently “manage up” and take ownership of their responsibilities. This will require the ability to drive efficiency while fostering collaboration across teams.

As a Clinical Support Officer, you may need to assist with some weekend cover and relief of the Clinical Rostering role. (Training will be provided as required).

Key Duties of a Clinical Support Officer (CSO):

• Data Entry and Reporting: Accurately enter and report data into HR, finance, and other relevant systems, including registration of births with the NSW Registry of Births, Deaths, and Marriages.
• Roster Management: Maintain ward/unit rosters, including approved changes, and utilize IT systems to ensure accurate scheduling.
• Support in Patient Care Data: Participate in data entry related to patient care to support healthcare teams.
• Administrative Support for Workforce Matters: Assist with rostering, recruitment, performance reviews, leave, and payroll tasks to help managers meet KPI and people management goals.
• Supplier and Equipment Management: Monitor and organise the purchase and maintenance of medical and non-medical supplies.
• Staff Registration and Compliance: Monitor and manage nurse and midwife registrations to ensure they remain current.

About You

You are an experienced Clinical Support Officer with a proven ability to thrive in dynamic, fast-paced environments. You are proactive, detail-oriented, and excel at building relationships within a multidisciplinary team. Your ability to adapt to change and implement effective processes sets you apart.

Training and Support

We are committed to your success. You’ll receive:

• Comprehensive training to familiarise you with our systems and procedures.
• Ongoing support from a high-functioning CSO team and the Nursing Unit Manager.
• Opportunities for professional growth within a collaborative and supportive environment.

Benefits: 

At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day: 

• 4 weeks annual leave (pro-rata for part time employees)
• Salary packaging options - up to $11,600 plus novated leasing
  
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members Opportunity to work and collaborate with a range of non-clinical and clinical professionals 
  
  

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position

For role related queries or questions contact Katie McFadyen at Katie.McFadyen@health.nsw.gov.au

An eligibility list will be created for future permanent part time and temporary part time vacancies.  
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Hunter New England Local Health District acknowledges Aboriginal people as the traditional owners and custodians of the lands in which our facilities are located. 
We pay our respects to Elders, Community members and Community-controlled sector who partner with us to improve the health and wellbeing outcomes for Aboriginal and Torres Strait Islander peoples in our district. 

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2  

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
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