Administration Officer - Targeted
Position Classification: Administration Level 2
Hours Per Week: 38 hours per week (Monday to Friday alternating between the 5;00am and 7:00am shifts.)
Requisition ID: REQ541952
This is a unique Administration opportunity with comprehensive training, mentorship, and career development pathways to help you thrive in a dynamic, supportive environment!
Where you'll be working
On Awabakal Country at the John Hunter Hospital, you’ll be part of a leading healthcare facility serving the Hunter, New England, and North Coast communities. Located in Newcastle, a vibrant city with stunning beaches, a gorgeous coastline, and a range of dining and recreational options, you’ll enjoy the perfect balance of professional growth and lifestyle. This position is in the Same Day/Day of Surgery Department (SDDOS Department). The SDDOS Department is a dynamic and patient-focused area where most elective patients are admitted and discharged. This department supports a variety of services, including Operating Theatres, Endoscopy, Cath Lab, and Neurology. The team also manages patient enquiries, ensuring a seamless experience for all. As a patient-facing department, it plays a vital role in delivering exceptional care and efficient service.
What you'll be doing
Your role will involve delivering exceptional customer service as the primary point of contact, addressing enquiries via telephone, email, and in-person interactions with professionalism and courtesy. You will also need to establish and foster positive working relationships with staff across all levels of the organisation to support and achieve collective goals.
Although this position is a permanent full-time role, job share arrangements may be considered.
This position will operate on an alternating shift schedule:
- Week 1: 7:00 am to 3:30 pm
- Week 2: 5:00 am to 1:30 pm
What we are looking for
Hunter New England Local Health District (HNELHD) is a great place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Hunter, New England and Lower Mid North Coast. Being the largest employer in the region we can offer salary packaging options, educational opportunities and support from a broad network of health professionals.
- Sustainable Healthcare: Together towards zero
- Proximity to shopping and other services
- Monthly Allocated Days Off (for full-time employees)
- 4 weeks annual leave (pro-rata for part time employees)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance.
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members
- Opportunity to work and collaborate with a range of non-clinical and clinical professionals.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Georgie Neal on Georgie.Smedley@health.nsw.gov.au
Information for Applicants:
An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport or hold an appropriate visa that allows you to live and work in Australia.
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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