Administration Officer - Clinical Governance Unit AO5
Position Classification: Admin Off Lvl 5
Remuneration: 76125.92 - 77852.51 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ556822
Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.
- An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.
We are seeking a highly motivated Administrative Assistant, that will provide a professional standard of administrative support regarding Patient Safety, Patient Experience, Quality Improvement, Accreditation and Policy portfolios of the Clinical Governance Unit. This is a full time permanent role that directly supports the Director of Safety, Quality and Governance and supports the day to day running of the Clinical Governance Unit.
What you'll be doing
The position is also responsible for, minute taking and assisting with the preparation of meeting papers, frontline triaging of complaints, the maintenance of related databases, and calendar management of the Network Head, office management, and administrative management of deceased patients.
- Excellent written and verbal communication skills including excellent interpersonal skills, being able to deal with difficult people and situations.
- Excellent understanding of and use of MS Office systems.
- Excellent organisational skills and demonstrated skills in office management including the ability to prioritise numerous and competing tasks, maintain accuracy and attention to detail.
- Demonstrated ability to work collaboratively and in a multidisciplinary team.
- The ability to be able to triage and manage issues as they arise and a basic understanding of complaints management.
- Knowledge and understanding of Clinical Governance issues.
- Medical terminology experience.
- Able to demonstrate behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment, including qualities such as integrity, warmth, friendliness and enthusiasm
SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.
Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.
NSWHealth is committed to child safety in line with the Child Safe Standards. SCHN is committed to maintaining a child safe culture that upholds the rights of children and young people. We strive to ensure children and young people feel safe, supported, and are included in their care. Existing staff of SCHN and those seeking employment are required to prioritise the safety, welfare and wellbeing of children and young people in their care and take action to keep them safe from harm and abuse.
Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Christina Ceely on chrissy.ceely@health.nsw.gov.au
If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on wayne.dargan@health.nsw.gov.au
For technical support please contact the customer services team on 1300 679 367 and select option 3.
Applications Close: 16/03/2025
