Aboriginal Liaison Officer - Afternoon Shift

• Culturally safe support for Aboriginal patients
• Advocacy and referral for holistic patient care
• Enhances care continuity and discharge planning

Support mob in hospital, advocate for care, connect services.Make a real impact in a culturally safe environment.Apply Now!

Employment Type: Permanent Full Time
Position Classification: Aboriginal Health Worker
Remuneration: $62,512 - $90,357 per annum
Hours Per Week: 38
Location: Blacktown & Mount Druitt Hospital

Where you'll be working 
Blacktown and Mount Druitt Hospitals (BMDH) operate across two campuses, providing essential healthcare services to the Western Sydney community. With over 50 years of service, we are evolving to meet growing demands and advancements in healthcare.

• Blacktown & Mt Druitt Hospitals both offer convenient access to shopping centres, just a 10-minute walk away.
• Parking options available: onsite parking for a small fee, all-day street parking, and proximity to train stations.
• We embrace innovation and growth to enhance patient care and community well-being.
• Our dedicated team strives for excellence in a dynamic and evolving healthcare environment.

What you'll be doing
Blacktown Mount Druitt Hospital is seeking an Aboriginal Liaison Officer to support Aboriginal and Torres Strait Islander patients during their care.

• Provide culturally safe, non-clinical support
• Advocate for patients and assist discharge planning
• Connect clients to internal and external services
• Liaise with staff to improve patient care pathways
• Afternoon shift position with strong team support

How to Apply 
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Essential Criteria:

• Qualification: Holds or aspires to hold a minimum Certificate III qualification in Aboriginal Primary Health Care or a minimum Certificate III health qualification in the area of care in which the Aboriginal Health Worker works
• Evidence of Diversity claim: Aboriginal and / or Torres Strait Islander (to be confirmed at interview)

Selection Criteria:

1. Ability to assess the needs of Aboriginal patients and to advocate on their behalf in the health system
2. Ability to establish and maintain effective working relationships with a range of health professionals across the area in working with Aboriginal patients their families and communities
3. Knowledge of a range of community based support services and programs to assist Aboriginal patients and their families in addressing their health care needs
4. Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients.
5. Understanding of the management of patient complaints and patient privacy and escalation processes.
6. Competence in the use of databases, electronic documentation, and computer based administrative systems
7. Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes
8. Current Class C Driver's License

Requisition ID: REQ558315
Applications Close: 21st April 2025

Need more information?

• Discover more about the application process.
• Review the detailed Position Description for insights into role requirements and criteria.  
• Explore the selection process, employment checks, outcomes and notifications.
• For inquiries about the role, contact Katrina Anwar at katrina.anwar@health.nsw.gov.au or 0428360486