Administration Officer
- 📁
- Administration
- 📅
- REQ555200 Requisition #
- 📅
- 4 days ago Post Date
📅 Manage patient bookings with precision and care.
Provide top-notch administrative support across departments, manage appointments, ensure billing accuracy, and support clinical staff. Apply Now!
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $68,338.79 – $70,468.72 per annum
Hours Per Week: 38
Location: Westmead Hospital
Where you'll be working
Western Sydney Local Health District (WSLHD) provides high quality healthcare to diverse communities, guided by values of collaboration, respect, and empowerment. Join a team dedicated to better health services for Western Sydney and beyond.
- Serves Auburn, Blacktown, The Hills Shire, Cumberland, and Parramatta LGAs.
- Offers primary, secondary, and tertiary health care.
- Supports over a million residents in the Greater Western Region.
- Committed to innovation and patient centered care.
- Strong focus on collaboration and respect in service delivery.
- Empowering teams to make a lasting impact.
What you'll be doing
Join our Cardiology Department as an Administrative Support Officer, providing efficient administrative services across multiple roles to support both clinical and non-clinical teams.
- Rotating across various administrative positions within the department.
- Managing patient appointments and data entry.
- Providing reception services to patients and the public.
- Ensuring timely, accurate billing for all department procedures.
- Adhering to all health policies and maintain confidentiality.
How to Apply
Selection Criteria:
- Proven experience in a customer service environment.
- Evidence of high level verbal and written communication skills with excellent interpersonal skills.
- Ability to work independently and also as part of multidisciplinary team.
- Expertise in computer skills, proficiency in the use of Microsoft Office, Patient Management Systems (iPMs, Surginet, PowerChart and Cerner) and other standard Health Service applications including but not limited to HPE Content Manager, AFM Online and SARA.
- Demonstrated understanding of inpatient and outpatient billing using a Medicare system.
- Excellent organisational skills with the ability to multi-task and prioritise workloads.
- Demonstrated ability to show initiative with excellent problem solving skills.
- Ability to analyse and interpret information accurately and identify issues of sensitivity and confidentiality, including the ability to use discretion in knowing when to escalate matters of importance and/or urgency.
Requisition ID: REQ555200
Applications Close: 27th May 2025
Need more information?
- Discover more about the application process.
- Review the detailed Position Description for insights into role requirements and criteria.
- Explore the selection process, employment checks, outcomes and notifications.
- For inquiries about the role, contact Ms Rosa Krilic on Rosa.Krilic@health.nsw.gov.au.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
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