Bookings & Admissions Officer - Surgery
- 📁
- Administration
- 📅
- REQ558054 Requisition #
- 📅
- Apr 11, 2025 Post Date
- Make a difference in patient care
- Be part of a dynamic, supportive team
- Enhance healthcare delivery and processes
Manage elective admissions, liaise with patients and staff, and optimise Waiting Lists. Deliver quality customer service with empathy. Apply Now!
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $68,338.79 - $70,468.72 per annum
Hours Per Week: 38
Location: Westmead Hospital
Where you'll be working
Western Sydney Local Health District (WSLHD) provides high quality healthcare to diverse communities, guided by values of collaboration, respect, and empowerment. Join a team dedicated to better health services for Western Sydney and beyond.
- Serves Auburn, Blacktown, The Hills Shire, Cumberland, and Parramatta LGAs.
- Offers primary, secondary, and tertiary health care.
- Supports over a million residents in the Greater Western Region.
- Committed to innovation and patient centered care.
- Strong focus on collaboration and respect in service delivery.
- Empowering teams to make a lasting impact.
What you'll be doing
Join our Admissions and Bookings Office to manage waiting lists and elective admissions with a focus on providing excellent customer service.
- Processing Recommendation for Admission forms
- Booking appointments
- Liaising with medical and administrative teams
- Maintaining patient confidentiality
- Enhancing service delivery
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria:
- Relevant experience in admissions and bookings processes.
- Experience with computerised patient administration systems.
- Sound knowledge of NSW Health "Elective Surgery Access" Policy Directive (PD2022_001).
- Experience in a customer service role demonstrating effective interpersonal skills.
- Demonstrated ability to work productively within a team, and to work autonomously when required.
- Demonstrated time management and organisational skills to manage competing priorities.
- Demonstrated understanding of Medical Terminology.
Requisition ID: REQ558054
Applications Close: 27th April 2025
Need more information?
- Discover more about the application process.
- Review the detailed Position Description for insights into role requirements and criteria.
- Explore the selection process, employment checks, outcomes and notifications.
- For inquiries about the role, contact Alexandra Allen on Alexandra.Allen@health.nsw.gov.au.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
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