End User Services Engineer (Senior Analyst)
Employment Type: Permanent Full Time; 38 hours per week
Position Classification: Senior Analyst
Remuneration: $113,645 - $131,806 per annum + Annual Leave Loading + Superannuation
Location: SLHD District Wide Services; Forest Lodge
Requisition ID: REQ587450
In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!
About the Role
Sydney Local Health District is one of the fastest growing Local Health Districts in New South Wales. Our facilities and services are world class and our staff are dedicated, innovative and caring.
This position is to support the administration, installation and configuration of all end user computing devices such as PC's, laptops, tablets, printers etc. in a networked environment. The major role of the End User Services Analyst Engineer is the responsibility for the desktop computer environment, operating system software, including ancillary software such as layered products required to maintain an application and in certain instances, client applications themselves.
The Digital Health and Innovation teams provides support for systems that are in use 24 hours a day, 7 days a week, and there may be requirement to provide 24/7 on-call support.
For more information, please view the Position Description.
Ideal Candidate
- Microsoft Certified (desirable) or equivalent experience with Windows and M365 Services.
- Apple Certified (desirable) or equivalent experience.
- Work experience in a similar role with strong administrative experience of Windows 10/11 Operating Systems and M365 Apps (Outlook, Word, Excel, PowerPoint, Teams).
- Advanced knowledge of the M365 Apps (Outlook, Word, Excel, PowerPoint, Teams).
Benefits and Perks!
- Allocated Day Off each month, paid Parental Leave & Annual Leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefit.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD please visit ‘Working With Us’
To further connect with us, check us out on LinkedIn.
For enquiries, please contact Cindy Lam via email at Cindy.Lam@health.nsw.gov.au
Join the team enriching health in millions of ways every day, apply now!
Applications Close: 3 August 2025
For Applicant Support and Information, visit ‘Applicant Information’
