Quality and Service Development Manager (Level 2) - Aged Care Single Assessment System Program

Selection Criteria

1. Relevant tertiary qualifications in health with teaching and facilitation skills in the health care environment, or relevant equivalent work experience in aged care assessment, or a combination of study and work experience.
2. Demonstrated high level verbal and written communication skills, interpersonal, negotiation and influencing skills with a strong customer service approach.
3. Ability to initiate, lead, complete and share quality improvement initiatives and service evaluation processes such as audit and lead ongoing quality improvement activities with other staff.
4. Demonstrated high level analytical and problem-solving skills that lead to the development of innovative solutions to meet workplace needs.
5. Demonstrated ability to develop and maintain effective working relationships with senior management and other key stakeholders.
6. Demonstrated ability to provide input, interpret, monitor, and evaluate policies, procedures and standards.
7. Willingness to travel in accordance with the demands of the position.

Need more information?
  1) Click here for the Position Description and SESLHD Expected Standards
  2) Find out more about applying for this position
For role related queries or questions, please contact Brett Mccormick via email at Brett.Mccormick@health.nsw.gov.au

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace. 

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-PaCH@health.nsw.gov.au and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information for applicants

• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description.
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer.
• SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Employment Consultant that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website.