Patient Liaison Officer - Casual Pool

Selection Criteria

1. Ability to gain an understanding of patient's financial classifications, private health insurance in public hospitals and hospital processes

2. Ability to train and educate staff in revenue raising functions and support them through these processes

3. Ability to perform a wide range of administrative tasks using analytical skills, in a high volume and demanading enviroment, while managing competing work priorities.

4. High level written/oral communication skills, including good comprehension , with the ability to communicate effectively with people from different cultural backgrounds

5. Demonstrated proficency in the use Microsoft Office Applications, Including Word and Excel and experience working with database software.

6. Demonstrated initiative and a commitment to providing a quality service and quality improvement initiatives in workplace practices and procedures.

7. Demonstrated ability to work independently under limited direction, as well as part of a team

8. Ability to work a rotating seven day roster including weekends and public holidays, covering the hours of 7.30 am until 8.00pm