Clinical Support Officer - Community Assessment Unit
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- Administration
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- REQ586431 Requisition #
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- Jul 08, 2025 Post Date
Position Classification: Administration Clinical Support Officer Level 3
Remuneration: $68,338.79 - $70,468.72 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ586431
Applications Close: Sunday 20 July 2025
Prince of Wales Hospital - Clinical Support Officer, Community Assessment Unit
Exciting opportunity for a person skilled in administration. This role is for a dynamic person who can multitask and has effective computer skills and established communication abilities across multi platforms . The Community Assessment Unit (CAU) provides short-term, multidisciplinary, acute care for patients who do not require, or no longer require treatment in the Emergency Department (ED). The unit is designed to reduce length of stay in the ED and inpatient wards by commencing rapid assessment, faster diagnostics and earlier treatment for the undifferentiated, complex, chronic and non-critical medical patients. Patients can be referred direct to the CAU from clinics, consultant rooms, Nurse Practitioners and General Practitioners as well as from the POWH ED.
The Role
The purpose of the Clinical Support Officer (CSO) is to provide timely and accurate administrative and transactional services for members of the health care team on designated ward(s)/unit(s) under the direction of a NM/NUM. The CSO will work under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures. Decisions affecting the overall functioning and management of the ward/unit remain the responsibility of the NM/NUM.
The Clinical Support Officer (CSO) role is a ward/unit based and supports the work activities of nurses, medical staff and allied health staff, with locally determined shift time based on ward/unit service delivery needs. The CSO may provide CSO functions across the health facility or to more than one ward/unit. The CSO works closely with existing administrative staff such as ward clerks and communication officer at the ward/unit level. The role will complement existing roles systems and processes in each organisation.
What we offer
- Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
- Salary packaging options that reduce your taxable income and increase your take-home pay!
- Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
- Discounted gym memberships with a Fitness Passport
- Employee Assistance Program (EAP) for employees and family members.
- Discounted Private Health Insurance.
- Inner city location with direct access to eastern suburbs beaches, restaurants and transport links that are right at the front door
For more information on careers and benefits of working for SESLHD, visit our page
Where you'll be working
Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.
Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community.
Selection Criteria
- Holds or is willing to undertake a Certificate III in Health Administration or equivalent.
- Effective verbal, written and interpersonal skills including the ability to draft correspondence, reports, presentations and deal confidently and courteously with people at all levels.
- Demonstrated experience in Microsoft Office Suite (particularly Word, Excel, Outlook and PowerPoint or Similar), as well as aptitude for acquiring skills in customised software (e.g HealthRoster, Stafflink, My Health Learning) when and as required.
- Strong Organisational Skills and ability to meet deadlines
- Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member or a team in a high pressure, high volume workplace.
Need more information?
1) Click here for the Position Description and SESLHD Expected Standards
2) Find out more about applying for this position
For role related queries or questions contact Brenton Ciani on Brenton.Ciani@health.nsw.gov.au
Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.
SESLHD values a diverse workforce. Read about our Diversity, Inclusion and Belonging strategy here.
Reasonable Adjustments
NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-POWH-SSEH@health.nsw.gov.au and let us know.
Information for applicants:
- An eligibility list may be created for future vacancies.
- Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
- Applicants will be assessed against the essential requirements and selection criteria contained within the position description.
- Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer.
- SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Employment Consultant that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website