Acting Administration Officer AO3, Clinical Governance Unit - REQ573970
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- Administration
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- REQ573970 Requisition #
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- 4 days ago Post Date
Position Classification: Admin Off Lvl 3
Remuneration: 68338.79 - 70468.72 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ573970
Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.
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Additional Information- An eligibility list may be created for future temporary full or part time vacancies.
What you'll be doing
This position will work collaboratively with the other members of the administration team to ensure a quality frontline service and comprehensive administrative support to the Clinical Governance Unit team.
The Administrative Officer provides support to the team, by managing administrative tasks and processes related to patient safety, quality improvement, patient and family engagement, policy & procedure, and SCHN legal services.
This role is involved in managing databases, handling communications, and supporting the team in achieving clinical quality and safety standards.
The role requires customer service experience with the ability to demonstrate a high level of emotional intelligence and an understanding of policies and procedures within NSW Health and how these apply in the workplace particularly, the importance of patient confidentiality.
- Demonstrated excellent administration experience, preferably in healthcare, or customer service industry.
- Excellent communication skills, including accurate spelling, good comprehension, good verbal skills and the ability to deal courteously with people at all levels and have a professional telephone manner, with face-to-face customer service skills.
- Recognised organisational skills with proven ability to prioritise duties and demonstrated flexibility to adjust workflow to ensure high quality outcomes and ability to prioritise and meet deadlines.
- Demonstrated experience working effectively independently and within a team environment.
- Understanding of the work processes within the Clinical Governance Unit, to provide appropriate support.
- Excellent computer and data entry skills. Attention to detail with experience using Microsoft Office suite, including TEAMS, Word, Excel and Outlook. Preferably have experience in Content Manager (Trim).
- Proven ability to learn, or relevant experience with navigating various databases and scheduling systems.
As part of your application please address the following targeted questions:
- Ability to undertake various administrative tasks and perform duties with attention to detail.
- Competent skills in computer use and relevant software programs eg Word, Excel, Outlook.
- Experience in providing administrative support within a healthcare or similar setting.
- Capable organisational skills with proven ability to determine work priorities and meet deadlines
SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.
Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.
NSWHealth is committed to child safety in line with the Child Safe Standards. SCHN is committed to maintaining a child safe culture that upholds the rights of children and young people. We strive to ensure children and young people feel safe, supported, and are included in their care. Existing staff of SCHN and those seeking employment are required to prioritise the safety, welfare and wellbeing of children and young people in their care and take action to keep them safe from harm and abuse.
Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Vaishaliben Bhuva on Vaishaliben.Bhuva@health.nsw.gov.au
If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on wayne.dargan@health.nsw.gov.au
For technical support please contact the customer services team on 1300 679 367 and select option 3.
Applications Close: 30/05/2025
