Technical Specialist – Fusion

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IT Support & Administration
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REQ590988 Requisition #
Employment Type: Temporary Full Time up to April 2027 with potential availability of ongoing employment
Position Classification: Health Manager Level 1
Remuneration: $84,436.00 - $112,331.00 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ590988
Location: Newcastle or Sydney
Application close: 29th July 2025 - 11:59pm



About the opportunity


Join NSW Health Pathology’s Fusion Program as a Technical Specialist and play a vital role in revolutionising pathology services across the state. Working under the direction of the Technology Architect, you will support the deployment of cutting-edge ICT hardware, software, and peripheral devices as part of the Statewide Laboratory Information Management System (SW LIMS) implementation. This is an exciting opportunity to contribute to a large-scale digital transformation, ensuring seamless integration of technology within pathology laboratories while maintaining high standards of performance and compliance.

We’re looking for a proactive and skilled technical professional with experience in ICT deployments, hardware configurations, and software rollouts. In this role, you will provide frontline support to medical and technical laboratory staff, troubleshoot IT issues, and liaise with key stakeholders, including LHD, eHealth, and vendors. You’ll also play a key role in developing standardized operating environments, maintaining documentation, and ensuring KPIs are met. With opportunities to travel across NSW and work in a dynamic 24/7 environment, this role is perfect for those who thrive on innovation, collaboration, and delivering impactful technology solutions.


What we can offer you

  • Accrued Days Off in addition to Annual Leave
  • Generous salary packaging options and other fringe benefits
  • Corporate wellbeing programs, including the Fitness Passport
  • Learning and development opportunities, including in-house training with RTO My Health Learning

What you'll be doing

As part of Fusion Program, the Technical Specialist will work under the direction of the Technology Architect to support the implementation of ICT hardware, software and peripheral devices deployments associated with the implementation of a Statewide Laboratory Information Management System (SW LIMS).
 
Fusion is a comprehensive program of work that aims to standardise, streamline and integrate pathology services over the next five years.   

Interested in joining Australia’s largest public pathology service? Apply now by addressing the following questions:

  1. Demonstrated experience and expertise in the core technologies common in diagnostic pathology setting, including the implementation and support of server/workstation operating system, basic networking, desktop PC and peripherals hardware installs and support, and systems monitoring tools.
  2. Relevant tertiary qualifications in Computer Science or Information Technology or demonstrated experience and expertise supporting technology systems.
  3. Demonstrated ability to create and maintain detailed documentation.
  4. Demonstrated ability to troubleshoot technical issues to resolution and/or escalate as required.
  5. Demonstrated analytical and problem-solving ability.
  6. High level written and verbal communication and interpersonal skills, able to explain and recommend solutions to non-technical people.
  7. Candidates must have excellent communication and customer service skills.
  8. Candidates must have a current driver’s license and are flexible to travel to different sites as required.



Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Wee Liang Lim on William.Lim@health.nsw.gov.au

New to NSW Health Pathology? 

The preferred candidate may be required to undergo a functional assessment prior to appointment.

Talent Pool

If the selection panel identifies more than one suitable candidate for the role, an eligibility list will be created for future temporary and casual vacancies. 

Our Commitment to Diversity and Inclusion

NSW Health Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

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